Royal Speedway is a car dealership known for its exceptional customer service and knowledgeable staff. Many customers appreciate the helpfulness and kindness of the team, particularly praising individuals like Cody, Angel, and Jennifer for going above and beyond to meet their needs. The service department is highlighted as outstanding, with specialists like Dave providing prompt and thorough explanations while addressing customer concerns. The car buying experience at Royal Speedway is described as enjoyable and straightforward, thanks to the honesty and transparency of staff members like Don and Ethan, who make the process free of unnecessary negotiations. Overall, customers leave with positive impressions, recommending the dealership for anyone in the market for a car or service.
The staff was knowledgeable, helpful, and so kind. They did a great job of listening to me and my needs. I recommend anyone to go see Cody there for their next Kia.
October 2023
Great customer service! I came in for a free anti-theft software update and Angel went above and beyond to help me. I came out with a freshly washed car and a few small issues fixed along with the software update for only $10. Will definitely be using them again. The great customer care made my day.
October 2023
Jennifer in service went above and beyond to help me. When someone goes the extra mile to help and do it with a smile that make it's a person want to come back. Thank you Jennifer you really made my day,
