Trailer Hitches at U-Haul offers a variety of moving supplies, including specially designed boxes and a queen mattress protector bag, with friendly and helpful staff. Customers appreciate the store's great selection and the informative, courteous service provided by employees. While some experiences highlighted issues such as a non-functioning button at the propane filling station and a sign displaying an incorrect price, the business responded positively by reaching out, apologizing, and refunding part of a rental fee, showing they value customer satisfaction. Overall, the staff’s helpfulness and the store's wide range of supplies make it a convenient choice for moving needs, although improvements could be made in certain service areas like propane station signage. Customers generally feel pleased with the service and plan to return for their moving and propane needs.