Old Trails True Value is a local hardware store that offers a wide range of products, from building materials and tools to lawn and garden supplies, paint, electrical, and plumbing items. Customers praise the store's knowledgeable and friendly staff, who go above and beyond to provide excellent customer service. The employees are described as helpful, willing to assist customers in finding the right products, and even accompanying them outside to test items. Reviewers note that the store has everything they need, often even when they're not sure what to call the item they're looking for. While some items may be a bit pricier than at big-box stores, the convenience and personalized service make it a preferred choice for many customers. Overall, Old Trails True Value is praised as a wonderful little hardware store that serves the local community well.