Best Buy is a trusted electronic supplier that dominates the market on price. It can take time to find the right staff member with product knowledge to help, but the 30-day return policy is enjoyed by customers. The stores are generally well-maintained and have ample parking, though they may lack in carrying legacy products in some regions. The online ordering service has been reported to have slow delivery times and some staff members may have a lackadaisical attitude when it comes to handling online orders. While the sales staff is generally helpful, there have been instances where they have not provided the best customer service, such as refusing to price match unless a protection package is purchased. Overall, Best Buy is a popular choice for electronic purchases, but there is room for improvement in certain areas.
