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November 2025 by Glenn Barclay
Abysmal
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September 2025 by Bonnie Wright
Absolutely worst pharmacy ever! Called to verify my perceptions with a the nurse at ONVIDA after being discharged for 2 back surgeries, and the technician could not properly run my health insurance card. He asked for every number on my card. Then said he was too busy and I needed to call my insurance and get it straightened out. Then hung up on me and my nurse!
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July 2025 by Paulette Flores
Went to the drive thru. I have had my moments particularly for the very long line and long waits...however, today I had a young lady Name started with Ailani she was kind and efficient. I was so happy be cause I was really feeling poorly.
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May 2025 by William Dwight
Worst pharmacy in yuma.. they never have my order right. Takes them 15 minutes to find a prescription I called in 2 days ago. The staff is beyond rude and don't care. I had to change my pharmacy today because of the terrible service.
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February 2025 by Sara Hall
DO NOT use this pharmacy! I was in line, behind one couple that was being helped (I was there with over 10 minutes left before they closed- & I was told,a few hours earlier that the prescription would be ready for pick up). They finished up with the couple at 8:00pm, and I was told that the pharmacist said that no one else could be helped. This is not the first time I've had issues with this pharmacy. They hung up on me before I could even say hello, earlier in the day (just one of many examples). No more prescriptions will be filled for my family at this pharmacy.
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February 2025 by Yvette Lopez
There pharmacy service is the worst!! They never answer phones, wait times are ridiculous. They need 1 person at drive thru at all times. Inside wait times is horrible, employees move so slow. Unbelievable!! I left to Walmart 💛
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October 2024 by Neal Gerfen
I have been using them for some time and I feel like they have continued to make significant improvements over this timespan despite typically having a high number of patients. The customer service skills and attention to detail are far better than other pharmacies I've used in the area. As long as I'm living nearby I really can't see myself utilizing any other pharmacy
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October 2024 by Ron
The woman working today around 1115 AM in the gray outfit with glasses is rude, nasty and arrogant. Not fit to be anywhere around customers or working customer service. She would not give her name. Shame on you for treating my 91yo friend is such a horrible way.
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April 2024 by Bill Mazza
Pharmacist was awesome but personal answering the phone was terrible and she should be fired
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March 2024 by Patricia Gimbut
Only one register open, nine people in line, average of 32-38 mins a person!
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March 2024 by Gordon Wells
Very helpful
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January 2024 by Russ S.
I sadly deal with a lot of prescriptions and these people are absolutely horrible as nobody cares. They have screwed me around month after month and I'm done. I will not EVER step foot in this store ever again.
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January 2024 by R P.
I have some scripps filled at fry's because they are cheaper sometimes and I'm paying cash since I don't have insurance. Anyways, this is the worst pharmacy I have ever dealt with. I've turned in scripts muliple times and they promised me them at a certain time and they never had them ready. I;ve had to go there several times to get my scrpits as I was running out of my meds. I understand that kroger, inc. is trying to save money on wages but they should sacrifice good customer service and they are. Shame on you Kroger!!!!
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November 2023 by mike r.
The woman working at the pharmacy isn't nice. They keep filling my 90 day prescriptions for 30 days. My doctor even called in all new prescriptions to make sure they're all 90 day, but again they filled for a 30 day amount. Then the pharmacist asked me if I'd be interested in 90 day refills. The woman quickly claimed that the drug company doesn't do 90 day. They're all generic. I decided to just switch pharmacies.Hopefully Fry's pharmacy gets a clue eventually and hires decent workers who treat people with kindness.They also closed their drive thru window permanently. No sign or anything until you pull in and realize it's closed.
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February 2023 by Blue Butterfly
There are some new faces there. I'm sure they are just as kind as the other staff. I hope they have just added more people and not under staffed.I've written a review before. And I'll say the same. I like Frys Pharmacy no other will do. They are compassionate and kind and si.e days they work under pressure. Especially during the holiday months when everyone stays in Yuma.The lines have gotten better, but they were under staffed during the days of the long lines. I've been with them 4 years.I tried CVS, horrible and rude. I came right back and have not left.The pharmacists are very knowledgeable and make sure to explain things to me.. my medications ate usually ready.. on there end maybe not the DRs. Lol.I love my little Pharmacy. Keep up the good work guys. Thanks!!
