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“Thank you Estrella
I want to let everyone know that I was in Cricket 3 hours having issues in switching from Verizon
Estrella help me so much and gave me information about my new Samsung
She was so nice to the rest of the customers waiting as well.”
“I had horrible experience at the boost next to On Fourth and came to this location just for advice on how to fix my issue since the employee at the other location was refusing to help and customer service was telling me I had to get it fixed in store. Dafne was working and she was amazing! She apologized for how I was treated by the other location and tried so hard to fix my problem, even though she nor this store were the ones who messed up. She even called her manager at home to help and he was extremely helpful as well, even though it was his day off. She actually got half the problem fixed and the other half has been escalated through customer service and I expect to be resolved soon. I will continue to come to this location for anything I may need in the future.”
“I was helped by Victoria in the foothills store! She had great customer service and was able to fix my phone issues under 7 minutes!!!
Great job and Lord bless you! Ps I’ve been here before and there was rude employees”
“I had such a great experience at this AT&T store, and I can’t say enough good things about Valery! From the moment I walked in, she was friendly, patient, and genuinely eager to help. She took the time to explain everything clearly, answered all my questions without rushing me, and made sure I left feeling confident and taken care of.
Valery’s professionalism and kindness truly stood out, she turned what could have been a stressful or confusing visit into an easy and pleasant experience. This store is lucky to have her, and I’ll definitely be coming back because of the excellent service I received. Highly recommend this location and especially Valery.”
“service was great, it was a joy working with the rep. will be coming back in the winter because is too hot. Gave 5 stars cause the employees are great, service is great, and they dress very nice but feel bad for them because it feels like an oven inside the store.”
“Excellent service. Did not qualify for upgrade but they advised me to get my phone at Walmart and just bring it back to them to get it activated and it worked out really good. Thank you man your awesome ?. Highly recommend this place”
“This girl. Alexandra was an excellent representative with clients and for me she was the best help. I consider her to be a good employee and should have a good raise.”
“Went to the store on 4th Ave yesterday, the young girl named Samantha was the associate that helped me with the purchase replacement of my phone, she was very helpful, friendly and knowledgeable, definitely an asset to the company, it's rare to see such great customer service from young employees anywhere.”
“Cesar is wonderful ! He listened to me ramble ! We discussed raising children, having a job , etc..... & he even tolerated my ramblings about my marine son & the military moms support group I just moved from after 17 yrs of membership. And ........ He's helped with my phone issues to boot !! My name is Lisa Conkey.”
“I needed information on travel options and the gentleman properly directed me to 611 customer service. While there he put a liquid coating on my screen to protect it. Very pleasant and professional.”
“JUAN G. Is the best of his not here don't bother he is super fast and smart. His customer service skills are outstanding I will never visit another boost. He has answers for everything you can see his confidence when he responds. All the other locations in Yuma suck and they don't know anything about the phones Juan G is amazing BEST AND SMARTEST TECH I'VE SEEN.”
“Went into the store on Saturday for general questions and a worker named Antonio was very helpful and respectful answering the questions, also gave me the new information about the new phone that came out and sold me pre ordering one and I’m so excited! Thank you”
“I did not appreciate the two girls behind the counter having a full conversation in Spanish the whole time they were assisting me. Another English-speaking customer came in to pay her bill and the girl greeted her in English and went right back to her conversation in Spanish. I dod not feel like I was in a Metro store but rather a nail salon. I will not go back to this store.”
“Nestor helped me out back in late July. He was so professional and patient knew exactly what we wanted and needed. I hope this store knows how much of an asset he is to them. I definitely recommend this verizon location for its friendlieness and great customer service.”
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“Been having a hard time budgeting my money so I went to cricket on 32nd, and they were able to find so many ways for me to save money!? the lady who helped me, I think? her name was Brittney. I hope I got it right??”