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“Been having a hard time budgeting my money so I went to cricket on 32nd, and they were able to find so many ways for me to save money!? the lady who helped me, I think? her name was Brittney. I hope I got it right??”
“Angelita was extremely helpful in explaining the phone plans and had no trouble conveying information to me and my wife. Super helpful, amazing customer service.”
“Hey Yuma , I have to say I had such a great experience with my switch ? I absolutely love how estrella handles business! she great , gets everything done in a timely manner and made our experience smooth? with that being said I highly recommend this location ? for a great smooth experience! ?”
10AM - 8PM
11259 S Frontage Rd Ste 105, Yuma
Mobile Phones
“Hey I just want to say thank you very much Misael for help me switch over my moms line to my line. He went above and beyond to save me even more money on my bill. He was very patient as well. The best customer service I’ve got from any cricket.”
“I had horrible experience at the boost next to On Fourth and came to this location just for advice on how to fix my issue since the employee at the other location was refusing to help and customer service was telling me I had to get it fixed in store. Dafne was working and she was amazing! She apologized for how I was treated by the other location and tried so hard to fix my problem, even though she nor this store were the ones who messed up. She even called her manager at home to help and he was extremely helpful as well, even though it was his day off. She actually got half the problem fixed and the other half has been escalated through customer service and I expect to be resolved soon. I will continue to come to this location for anything I may need in the future.”
“service was great, it was a joy working with the rep. will be coming back in the winter because is too hot. Gave 5 stars cause the employees are great, service is great, and they dress very nice but feel bad for them because it feels like an oven inside the store.”
“This girl. Alexandra was an excellent representative with clients and for me she was the best help. I consider her to be a good employee and should have a good raise.”
“Excellent service. Did not qualify for upgrade but they advised me to get my phone at Walmart and just bring it back to them to get it activated and it worked out really good. Thank you man your awesome ?. Highly recommend this place”
8AM - 4PM
Yuma
Mobile Phones
“Went to the store on 4th Ave yesterday, the young girl named Samantha was the associate that helped me with the purchase replacement of my phone, she was very helpful, friendly and knowledgeable, definitely an asset to the company, it's rare to see such great customer service from young employees anywhere.”
“Been referred to PG Communication Techby friends. First impressions, friendly, fast service and very knowledgeable technician. Best Dish service that we've ever received in over 30 years with Dish!”
“Took plenty of time to go over kinds of phones and got us up and going in no time! Very courteous and was patient with us older people who are challenged by technology! Great store!!!!”
“Our experience here was amazing! After 2 weeks of total frustration with a different phone carrier Ricardo was able to advise us on a successful way to go. He was friendly & efficient & will be getting our business for any future phone services.”
“A great customer service store! Both David and Angelo proved their skills by setting up our two new i-phones. It was invaluable to be able to drop into their store anytime with our questions. Since this is our first smartphones I imagine I will be seeing them again!”
“Dropped by to enroll my mom in auto pay a younder girl with highlights helped us!! She was so sweet! She went above and beyond! We were their yesterday afternoon!! I didn't catch her name but I will definitely be back thank you!!”
“My phone was off for 3 months and Gracia helped getting me back into service and saved me money as well! Awesome customer service, with a smile and a bottle of water. Well done!”
“Oscar has been WONDERFUL to help us through canceling verison's awful service & set up our new T Mobile account. He is VERY patient
Thank you Oscar!!”
“Anthony Coronado (Yuma AZ BIG Curve center) very amazing with customer service and knowledge of phones and systems. He is an asset to your team and it shows that he enjoy's his job. Fantastic employee and customer service.”
10AM - 7PM
2470 W 8th St, Yuma
Mobile Phones
“JUAN G. Is the best of his not here don't bother he is super fast and smart. His customer service skills are outstanding I will never visit another boost. He has answers for everything you can see his confidence when he responds. All the other locations in Yuma suck and they don't know anything about the phones Juan G is amazing BEST AND SMARTEST TECH I'VE SEEN.”
“I went to switch my old phone with my new ones and to do a data transfer. The lady help us out right away and was able to do everything so fast and efficient. She was so nice and helpful and made us had an overall experience amazing. Even tho we bought the phones online and she could have done many other things rather then to help us she was happy to do it and like I mention right away. Thank you for that amazing customer service I was happy and there should be more employees like you.”
“This lady there that I didn't get her name, she worked dillegently to help my daughter and I and she even had us laughing ! Metro better give you a nice raise girl! She was helping customers back to back and multi tasking.”
“I thought something was really wrong with my samsung note phone. A young man figured out that I had accidentally pushed something that changed my settings and fixed my problem quickly.”
“Eunice was very helpful at the Yuma Palms location.My only issue is the sneaky lil ways the companies give deals to new customers. When in reality there should be more perks for long time customers. Like say now, $15 was my phone, last week went up to $19. However if you add two mobile lines $15 each...nope sneaky catch, you must add 2 new at the same time not be adding a second to get the $15ea. Special. I've been with them 5 years maybe 6.That's the things I'm not happy about.Customer service, always top notch 247. Internet service great.And yesterday Eunice answered all my questions to the best of her knowledge. Was going to replace my phone but spectrum wanted to much upfront out the door and not through the account and I'm on disability so it not as manageable this way. Just takes more time.”
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“Took my iPhone into fix thinking it was water damage and they looked into it made it turn on and everything nothing was wrong with it but somehow it turned on but at the end of the day they never even charged me. I thought that was super awesome I recommend this place very much. Thank you guys!”