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“I had such a great experience at this AT&T store, and I can’t say enough good things about Valery! From the moment I walked in, she was friendly, patient, and genuinely eager to help. She took the time to explain everything clearly, answered all my questions without rushing me, and made sure I left feeling confident and taken care of.
Valery’s professionalism and kindness truly stood out, she turned what could have been a stressful or confusing visit into an easy and pleasant experience. This store is lucky to have her, and I’ll definitely be coming back because of the excellent service I received. Highly recommend this location and especially Valery.”
“Been having a hard time budgeting my money so I went to cricket on 32nd, and they were able to find so many ways for me to save money!? the lady who helped me, I think? her name was Brittney. I hope I got it right??”
“Thank you Estrella
I want to let everyone know that I was in Cricket 3 hours having issues in switching from Verizon
Estrella help me so much and gave me information about my new Samsung
She was so nice to the rest of the customers waiting as well.”
“I had horrible experience at the boost next to On Fourth and came to this location just for advice on how to fix my issue since the employee at the other location was refusing to help and customer service was telling me I had to get it fixed in store. Dafne was working and she was amazing! She apologized for how I was treated by the other location and tried so hard to fix my problem, even though she nor this store were the ones who messed up. She even called her manager at home to help and he was extremely helpful as well, even though it was his day off. She actually got half the problem fixed and the other half has been escalated through customer service and I expect to be resolved soon. I will continue to come to this location for anything I may need in the future.”
“service was great, it was a joy working with the rep. will be coming back in the winter because is too hot. Gave 5 stars cause the employees are great, service is great, and they dress very nice but feel bad for them because it feels like an oven inside the store.”
10AM - 8PM
11259 S Frontage Rd Ste 105, Yuma
Mobile Phones
“I was helped by Victoria in the foothills store! She had great customer service and was able to fix my phone issues under 7 minutes!!!
Great job and Lord bless you! Ps I’ve been here before and there was rude employees”
“Excellent service. Did not qualify for upgrade but they advised me to get my phone at Walmart and just bring it back to them to get it activated and it worked out really good. Thank you man your awesome ?. Highly recommend this place”
“This girl. Alexandra was an excellent representative with clients and for me she was the best help. I consider her to be a good employee and should have a good raise.”
“Cesar is wonderful ! He listened to me ramble ! We discussed raising children, having a job , etc..... & he even tolerated my ramblings about my marine son & the military moms support group I just moved from after 17 yrs of membership. And ........ He's helped with my phone issues to boot !! My name is Lisa Conkey.”
8AM - 4PM
Yuma
Mobile Phones
“Been referred to PG Communication Techby friends. First impressions, friendly, fast service and very knowledgeable technician. Best Dish service that we've ever received in over 30 years with Dish!”
“Went into the store on Saturday for general questions and a worker named Antonio was very helpful and respectful answering the questions, also gave me the new information about the new phone that came out and sold me pre ordering one and I’m so excited! Thank you”
“Went to the store on 4th Ave yesterday, the young girl named Samantha was the associate that helped me with the purchase replacement of my phone, she was very helpful, friendly and knowledgeable, definitely an asset to the company, it's rare to see such great customer service from young employees anywhere.”
“I needed information on travel options and the gentleman properly directed me to 611 customer service. While there he put a liquid coating on my screen to protect it. Very pleasant and professional.”
“Nestor helped me out back in late July. He was so professional and patient knew exactly what we wanted and needed. I hope this store knows how much of an asset he is to them. I definitely recommend this verizon location for its friendlieness and great customer service.”
“Sam and Juan were awesome! They helped my mom with her account when she was very stressed out. Very patient and understanding. This is the only location we will go to from now on.”
“I did not appreciate the two girls behind the counter having a full conversation in Spanish the whole time they were assisting me. Another English-speaking customer came in to pay her bill and the girl greeted her in English and went right back to her conversation in Spanish. I dod not feel like I was in a Metro store but rather a nail salon. I will not go back to this store.”
“Oscar has been WONDERFUL to help us through canceling verison's awful service & set up our new T Mobile account. He is VERY patient
Thank you Oscar!!”
10AM - 7PM
2470 W 8th St, Yuma
Mobile Phones
“JUAN G. Is the best of his not here don't bother he is super fast and smart. His customer service skills are outstanding I will never visit another boost. He has answers for everything you can see his confidence when he responds. All the other locations in Yuma suck and they don't know anything about the phones Juan G is amazing BEST AND SMARTEST TECH I'VE SEEN.”
“Brenda M and Juan V helps my girl with her Imei and eSim recovery after a Verizon blocked it with out authorization they where very patient with us and helped with our calls to the other carriers we where there for 4 hours and helped every step of the way thank you T-mobile”
“I highly recommend Carolina ( with the black hair--- apparently they have two with the name Carolina). On Saturday
I originally went to Sepctrum to buy a new smart phone . I am not the best on computers and asked if they could do the information tranafer/set up with the new phone for me. I was told no--- only M-F when a manager or assistant mgr is on duty. Questioning a little further I learned that it takes up too much of the sales person's time. I suggested maybe I should switch to Verizon. To my surprise the sales clerk agreed and said there is one nearby.
It should be noted that there were several sales clerks on the floor and no customers. So apparently the Spectrum clerk wasn't interested in a sale. I went to Verizon, across the street near Best Buy. There, Carolina was very helpful. I asked upfront about helping with the info transfer. Yes, she said. And I have a watch to pair-- sure she said. And my headphones-- yes, again. Then I asked if there was a chance she could help me pair with my car too. Yes. What a different experience than Spectrum!!!
I knew what phone I wanted. She did a lot of research to determine to options and best way for me to purchase it.
I left with a new $1220 phone and she added the Verizon app and set up that account too!!!
This is the absolute best experience I've had with a major purchase in a very long time. Thank you Carolina ( with the black hair). I am telling everyone about my experience and recommending you. I hope your manager sees this review---- Verizon- you have a fabulous employee in Carolina!!”
“Adrian at metro on 4th st. Is the most knowledgeable and helpful employee I've met in a long time. He deserves a big raise.
Thank you,
Lisa A Sidels”
“Even though it's was crowded the service was quick and efficient.
Their website doesn't do them any favors. If you want just Internet to it's not the $30/mo that the website offers. That's only on bundled services.
But at even $60 it's much less than out on the road Internet.”
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“iNerd worked on cellphones for my family two times. On both occasions they have been very courteous, transparent on the process, and more than fair in their dealings with us. The first repair they were able to do at a very reasonable price and speed. The second, after their free diagnostic, they recommended replacing the phone rather than pushing a repair that would be more costly than it was worth. I very much appreciate their honesty and how easy they are to work with. I highly recommend them and definitely will use them in the future if and when the need arises.”