Home Improvements in Benton, AR

“I have never visited this place, but for some reason it says I gave a five star review. I don't know how to remove it, but it needs to be known, I'm not giving it a review at all, so the review is null and void.”

“We went today to buy some goat feed but weren't sure what we needed. The employees were all very nice and looked friendly. The store was all well stocked and organized. The feed selection was perfect, and we even got a salt block that we needed. The line at checkout was quickly fixed and they treated everyone with the same refreshing attitude.We spent 35$ on everything and it was a great deal, got higher protein food and minerals this time because we were ignorant the first time, and the other store didn't have what we needed, they didn't even suggest it was wrong because of their inexperienced workers. This will definitely fix some of the issues we have with them losing weight.”

“I have purchased big and small items from this location for over two years now. Because I live in Hot Springs, and have very limited time; I have always had purchases delivered, and have always been very pleased with service and product. Most recently I made an error and purchased a wrong item, unknowingly of course. It was a heavy order, and unfortunately unaware (my fault) that delivery indoors were an additional charge to the standard delivery charge. Just FYI. Later that day, it was brought to my attention the item was incorrect. I called to find out about an exchange and was transferred to Wil in the Shipping Dept. It was late in the day and I believe on the weekend. He was so understanding, checked on the cost of the return and assured me that the item would be picked up, and to go ahead and place a new order. This time I saw the delivery inside add on, and ordered the correct item. I was pleasantly surprised that William called me the day of delivery to let me know of ETA of new product and some details of the delivery. I was prepared for the correct item to be delivered and anticipated a pick up of incorrect item later in the day. The indoor delivery and return pick up were all handled by William and his co-worker, with a smile and understanding of how I could make such an error. It then dawned on me perhaps William and Wil might be the same person and sure enough he was one and the same. I praised him and his co-worker for their effort and understanding. It is becoming rarer and rarer to receive such personable and reliable service these days. I wish to recognize Wil for his high standards and golden level of service.”