Mobilized Benton is a small, local Verizon dealer. Reviews describe a mix of experiences. Some customers report fast, friendly, and very knowledgeable service, noting associates are professional, helpful, and go out of their way to provide the best service possible, making for an easy and pleasant buying experience. The new store is also noted as very nice. However, other reviews mention problems. Some customers report issues with phone transfers, resulting in malfunctioning devices and fees for services like data transfers. There are complaints about additional monthly line fees. Inventory is sometimes described as limited. Wait times can be long, especially in the evenings with few employees, leading to suggestions for more staff. Some customers felt the store did not adequately notify them when orders arrived.
We have worked with Ally 3 or 4 times now. She is AMAZING! Very professional, always checks for any available deals and is very helpful anytime I call with a question. I’ll go out of my way if necessary to go to the location that she is working from. And… the new store is very nice.
October 2022
Not much inventory, only two employees and a line... ugg!At least the employee answered my question and I was quickly out
July 2022
Fast friendly service very knowledgeable about there products set up new phone and tranferd every thing from the old phone
