Ozark Kayak is a highly recommended business known for its friendly and knowledgeable staff. Customers appreciate the patient and helpful service, especially when purchasing their first kayaks or upgrading their gear. The staff focus on understanding customers' needs and goals, offering honest advice rather than pushy sales tactics. Many reviews highlight the owner's responsiveness and willingness to go above and beyond, such as helping with parts and ensuring smooth purchases. The store offers a good selection of kayaks and accessories at excellent prices, with options for on-the-water demos and rental-credit programs that add value. Customers also value the personalized support, including assistance with roof racks and loading kayaks. Overall, visitors find Ozark Kayak to be a welcoming place where their satisfaction is a priority, making it a great place to buy kayaks and accessories. The positive experiences and excellent customer service make it a trusted destination for kayaking needs.
Fantastic experience today and last week when we went in to buy our first kayaks knowing nothing. Kegan was patient and very helpful both times we came in, and loaded both kayaks for us after installing the new roof rack.
May 2024
Excellent place to purchase from. Owner was extremely responsive and helpful with our kayak purchase. He went above and beyond making sure our purchase was smooth. He even helped us get a replacement part from the manufacturer and got them to cover the cost.
May 2024
Awesome experience purchasing two Crescent Primo's from Ozark Kayak! Super friendly and knowledgeable, they try to sell you what best fits your needs and goals, not more expensive stuff you don't need. Definitely recommend these guys and will be back!
