“We were in Bella Vista on vacation and stopped by Ozark Kayak to look at replacing our old sit-in kayaks with quality sit-on-top models. The selection was outstanding, with a great lineup of American-made kayaks and accessories.
Keegan's knowledge, honesty, and focus on helping customers find the right fit—without trying to upsell unnecessary extras—was a breath of fresh air. We ultimately purchased two Crescent kayaks from him. When the color my wife wanted wasn't in stock, he had one arriving later that week and generously let us use one of his rental kayaks of the same model while we waited.
Customer service like that is hard to find. I highly recommend Ozark Kayak to anyone interested in river or lake kayaking. This store is truly a gem.”
“Went visit the awesome team at Hook Line & Sinker in Bella Vista today! Reese got me outfitted with new GT Velocity Pro arrows and Grim Reaper broadheads! If you're in the market for a new bow or just some mid season restocking like me, I highly recommend checking them out!! Friendly and knowledgeable staff from local good ol boys...not that salesman gimmick stuff you find at the big box stores!”
“Review for Fernando at Rapha Bentonville Shop
We visited the Rapha shop in Bentonville right at opening and had a fantastic experience. Fernando was energetic, warm welcoming, and well-prepared. We enjoyed a great chat about cycling gear, shared interests, and travel stories. Fernando was knowledgeable and genuinely interested in connecting with us. Highly recommend!”
“I've had and have been using JUNK headbands for several years now. They are an amazing product, and last many years. I haven't had to order or return any, and are still in day 1 condition. The last time I purchased any headbands was 4 years ago, and still use the ones I haven't lost to this day. The longevity of these exceeds anything I could have predicted when I first purchased them.
I am leaving a review 4 years later because of the exceptional customer service I was given recently by the Customer Advocate Matt. He was extremely helpful in figuring out a resolution for me. I recently had my favorite headband become damaged, and Matt went above and beyond to help resolve my issue and to help identify the product in a timely and effective manner.
I am glad to see a company being represented by employees that match the quality of their product. Kudos to you guys, and thank you again for a great product and great customer service!”
“I came in looking for shoes and Sam helped me! Great customer service as soon as I walked through the door and through out the whole process. Very knowledgeable.”