SpringHill Suites Bentonville is a well-operated and clean hotel that has consistently impressed guests over the years. The rooms are spacious and well-appointed, with features like firm beds, kitchenettes, and separate sinks and toilets that make the stay comfortable. The hotel staff is generally friendly and accommodating, with one front desk employee, Jason, being particularly praised for his professionalism and helpfulness. The complimentary breakfast is also well-received, offering a good variety of fresh and tasty options. While the hotel overall receives high marks, there was one instance of a rude front desk employee, Dana, who was noted as lacking in customer service. However, this seems to be an isolated incident, and the hotel's positive attributes, including its convenient location and modern, well-maintained facilities, make it a great choice for both short-term and long-term stays in the Bentonville area.
This is a very old Springhill Suites. It feels more like a Fairfield Inn. I expect more when I’m at a Springhill Suites and this location didn’t deliver.
May 2026
This location was conveniently located, clean, comfortable and the staff was so friendly.
March 2026
Good stay!! Hotel was clean and well maintained. The entry to the hotel is a little tricky. The only complaint was the bed!! Very stiff and not comfortable at all!!
