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February 2024 by Mitchell “Mitch” Whitehead
Hunter is a great guy. He helped my mother out with no issues.
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November 2022 by Rick Shelby
I wrote Maddie a 5 star review and it never appeared for some reason. Maddie is well versed on Android as well as her own IPhone and spent considerable time getting the kinks out of my Android. She was patient, understanding and very knowledgeable and I am much appreciative of this..
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October 2022 by Ashley W.
Amazing customer service. Unmatched. I worked with two employees. Hunter helped us set up a phone and order a new one. Good guy and knowledgeable. Kilie was a whole other type of assistance. Way above and beyond. She helped me for DAYS to get my new phone (that Hunter helped us order) to work properly and keep my old phone number. She was super professional and knew her stuff, kept her cool and was apologetic even though it wasn't her fault. I'd hang there all the time they all are so nice. The only thing I cannot stand are all the glade plug ins. It's so bad for our breathing and health and I get an instant headache from the overwhelming fragrance.
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October 2022 by Michael Davis
Great staff and hard workers.
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September 2022 by Trevor Elmore
Don't bother the people at this store. They don't want you to come in and it shows.
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September 2022 by Joshua Hawn
Stood in the store for over an hour, they both had customers, so I waited patiently. Wanted to add a line, the out of pocket was far higher then it should have been. So I asked why, he replied that’s with a case and screen protector. I said that we don’t need that. He said he couldn’t sell me a phone without them unless he got his manager’s approval. Then he said technically we are closed, so you can just come back tomorrow. No sir, tomorrow, someone else with get my business.
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September 2022 by Matt Hawn
Stood around for a long time while customers were coming in and out of the store who had been waiting in their cars. When finally seen we were told my phone wouldn't be recognized on the Verizon network even though I had previously tested with a version Sim. When looking to purchase a new phone they added a case and protector to the bill and said they needed manager approval to have it removed. It was too late for the managers to answer so we left.
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September 2022 by cat nana
Hunter V. is your go to guy at Verizon. Patient, kind and professional. These days it’s difficult to find a representative that actually cares about the customer. Stellar service hands down! Thank you Hunter?
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August 2022 by Todd Hart
6 calls to teck support and still no answer for my problem and Hunter solved it in 20 minutes. Save yourself time and headache go to the Cabot Verizon store and ask for Hunter. Thanks for the help
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August 2022 by Nicole Brooks
DO NOT GO HERE!Wish i could leave a 0 star rating. Customer Service reps are poorly trained & give customers false information. Was told our bill would be 270/ month well now its 560 a month with no explanation. Train your people correctly so that your customers arent being told the wrong information. :)
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June 2022 by Tammy D.
Apple ear pods bought here were blown from day bought tried to return they made me drive over 80 miles to the Apple store. I had to make an appointment 2 hours later. Apple disagrees and tells me Verizon should have tested and given new ones. 3 hours later still waiting on my appointment. Inform your customers prior to their purchase and get your information correct Apple says your wrong.
