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June 2021
I received a VISA gift card for my birthday. I called before going into the lobby and was assured that I could deposit the funds in my account. Upon arrival I was given contradictory information by a teller in the same branch. Most frustrating.
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May 2020
Teller that helped me was wonderful, unfortunately teller Stacy stood there and was taking photos of the individuals in the drive thru with her personal cell phone. Moving forward I will no longer be banking with Bank OZK.
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May 2020
Think they need to have a chat with one of the tellers about what customer services means!
