Firestone Complete Auto Care in Conway, AR, has been helping customers since 1926. Located at 711 Front St, this one-stop shop offers a wide range of vehicle services, from tire sales to standard maintenance and repairs. Many reviewers highlight the courteous and professional staff who provide reliable service without trying to upsell unnecessary services. Customers appreciate that the team makes helpful recommendations for both immediate needs and future maintenance. The customer service is consistently praised, with one reviewer noting a pleasant experience compared to other locations. Long-time clients express satisfaction with the care provided for their vehicles, including a notable military discount for eligible customers. Overall, Firestone Complete Auto Care in Conway stands out for its commitment to excellent service, making it a trusted choice for residents in the area.
Friendly staff. Don’t book online. I booked other and they called to confirm appointment but didn’t ask what it was for until I get there for my appointment and then find out they don’t have a diagnostic technician so they couldn’t do anything for me. Should I have asked? Yes. Should they have asked? Yes. Lesson... read full comment
September 2024
Prices aren't great, but they'll take care of your vehicle for sure
May 2024
The staff are courteous and professional. They fix it right the first time and don't try to sell you something you don't need. They will make recommendations and let you know what you need now and what you need to plan for in a few weeks or months.
