Verizon's Conway store offers an exceptional customer experience, as highlighted by numerous positive reviews. Customers appreciate the friendly and knowledgeable staff, who go above and beyond to provide helpful service. Employees like Dustin, Jirey, Brendan, and Alicia have been praised for their professionalism and ability to make the phone upgrade and transfer processes smooth and enjoyable. The store's atmosphere is described as joyful and genuine, contributing to a pleasant shopping experience. Customers have noted the staff's patience and willingness to assist, even with complex situations. The manager, Kris, received commendations for being kind and thorough, ensuring that all customer questions are addressed. Overall, Verizon in Conway is recognized for its outstanding service, making it a preferred choice for mobile, 5G home internet, and business needs. Customers leave feeling positive and grateful for the support they've received, whether visiting in-store or placing online orders.
Alex, Kris, and Andrew did a great job getting my new service set up and helped me get my family a couple of new phones that was desperately needed. I definitely appreciate their time they took to get this done!
July 2026
Had a number of complications with trying to make changes to my plan and upgrade and these guys helped so much. Chris and Grace were such a huge help and I can't thank them enough for their patience and willingness to get my issues solved. Excellent service!
June 2026
Very knowledgeable of all products and services. People skills were beyond anything that could be expected kait was great
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