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“Excellent customer service every time I shop there at the Ruston location. I've been to a few different ones and they're the best and have what you need in stock”
“Very helpful people work here. Their selection of fasteners is great. If you need it, they probably have it on the shelf or can at least get it. The pricing is good too, and the fasteners are much better quality than what you will get at a big box store. I built several tackle boxes of 1/4"-1/2" bolts, nuts, washers, etc. to keep around for my projects.”
“I get equine pine pellets from this store. Usually they have them in stock. One thing I can always count on is the workout you get from driving their freight carts! Nary a one ever drives straight and it takes 2 people to guide the things! Think I will bring my own wagon next trip! Being disabled makes it a bear to get supplies when carts cannot be steered. Staff seems happy enough when checking out.”
“I love going inside of the tool room the guys are so willing to help when you don't know what you are doing. Would recommend the tool room to everyone in Union county.”
“I was at the register and I seen an employee named Jack taking care of an elderly couple. She didn't quite know what she was doing and after the transaction he told her he'll take care of her. The lady and the gentleman in electric cart you could tell was happy that somebody would go to that length to help them. I don't know if he was loading mulch or something outside but I was amazed at the customer service by him. I have over 15 years at Walmart and I understand what customer service is.”
“If you're looking for something that no other store's in el drado has...they most likely have it with an expert who has presently used it or knows someone who has with grate reviews on it”
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“Absolutely LOVE this place. Anything and everything. Lovely small town hardware. Check with them first before heading to the big box. Locally owned and operated for years. Support your local businesses.”