New Wave Wireless is a rapidly growing cellular service company known for offering competitive plans on America's Largest Networks. They specialize in no credit financing and are the home of the $49 iPhone repair. Customers appreciate their wide range of services, including phone repair, wireless plans, phone sales, and accessories. Many reviews highlight friendly and helpful staff members who go above and beyond to assist customers. For example, staff members like Ryan, Edward, and Chris are praised for their excellent service, helping customers with warranties, repairs, and application issues. Customers often feel cared for, with some mentioning emotional moments like being comforted during stressful situations. The store has been a trusted location for many for several years, consistently providing good customer service, quick repairs, and support. Overall, New Wave Wireless is known for friendly staff, quality service, and a focus on customer satisfaction.
I'm a bit late posting this review but about a month ago we took an iPhone that had been run over by a forklift to the guys at New Wave and they had it repaired and fully functioning in 30 minutes. They were friendly and worked quickly. They will definitely be our go to from here on!
January 2024
I'm neutral as of right now. The store wasn't able to help me with what I was needing. Hopefully, I'll be able to give an update soon.
September 2023
Literally the best location for anything to do with phones. I went in there crying because my phone stopped working. I was sobbing so hard. They gave me a hug and fixed my phone. I will go back!!!
