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10AM - 7PM
3061 N College Ave, Fayetteville
Mobile Phones
“I stopped by to have them check out why my phone wasn’t charging. They quickly cleaned out the charging port and explained how the lent gets packed into that port over time. Had my phone fixed in under 5 minutes and were very nice! 10/10 recommend”
“As an Amazon delivery driver, I had the best experience and full quality of customer service I was in and out and no problem and he got my phone fixed thank you cell phone repair if you need your phone repaired, check it out in Fayetteville”
“The sweet girl named Hannah was super helpful! I had a few questions and she very kindly answered everything. She was so friendly and even offered my kiddo a coloring book and stickers. :)
I had a wonderful experience and plan on returning.”
“Today America was the best person I could have had. She was patient and very knowledgeable about everything and broke it down in a way I understood. Not to mention she’s just a cool lad back bubbly vibe!!! Thanks America:)”
“Josh is the best cellular service rep I’ve ever had. With my busy schedule his efficiency is imperative. He makes the process easy and convenient for me. Be sure to ask for him. You won’t be disappointed.”
“Zaul and Erin were amazing! Went in for my next level trade in and left there with a brand new phone, adorable case and a smile on my face! We spent the time needed for upgrading laughing and having great conversation. Their customer service and ability to assist were ?. I highly recommend this location! Thanks guys! ? p.s the music playing was top notch!”
“Gavin and Nicholas dealt with me for THREE hours when I was trying to flip service over and had a dead phone. They were amazing and respectful and gave A+ customer service. I live in KC but am in Fayetteville for work often- I will wait to ungraded/ purchase anything until I'm back at that store. Well done gentlemen!!”
“Got a ham radio installed in my vehicle. Everyone was friendly and the guy who did the actual install did a great job. I was consulted about a couple alterations and I was able to give input and have everything set up the way I wanted. I would recommend to anyone.”
“I'm a bit late posting this review but about a month ago we took an iPhone that had been run over by a forklift to the guys at New Wave and they had it repaired and fully functioning in 30 minutes. They were friendly and worked quickly. They will definitely be our go to from here on!”
“They only had one associate working with 4 customers in line. She was fast, friendly, and helped all of the customers and my son in-law with his phone issues in a timely manner.”
“My husband needed a new phone and help to set it up. We were referred to Metro, where we met Dave. He was great. He listened to what my husband needed, and took care of it. He's got a new phone, new service, and the same phone number. Yay! Thanks Dave. ?”
“Toni is the GOAT. I went to another location to talk to someone about plan options + getting a new phone. Was basically told that they couldn’t really help me. Decided to try another location and not only did Toni get me a less expensive plan that fits my needs, she helped me get a new phone, a case, and an Apple Watch. Love love love her.”
“You people. That share your distasteful comments. Keep it to yourself. The owner of the company don't give a dame he also post the exact appreciation comment. if your not happy with metr change your Carrier I have bought problems with them”
“So it's been a while since I've been to this place but let me tell you Clay and Danielle are two of the best employees that work at the store I give them 10 out of 10, so when I was down in Arkansas I had to get one of my old phone switch over to a new phone I called up Clay and he told me to come on in despite having customers clay gave me 100% attention and then when it started getting busy Danielle came over and helped me out not only that Danielle was also able to get me back to postpaid when I originally came in to get prepaid between Danielle and Clay if it wasn't for them I don't believe I would have been able to get my phone working even though the store was busy and they were taking care of customers they still helped me get over when I needed to do to get my phone's working I really appreciate the work between both of them and if you ever need anything you need to ask for these two wonderful employees not only are they courteous but they are very professional if I'm ever passing through that way and need help with my phone I would definitely stop and ask for either one of those. Clay and Danielle thank you for the help that you gave me on that day you do not know how much I feel relieved that I came to your store I appreciate a lot and I hope that this review even though it is late I do apologize for being late to give you this review thank you very much”
“Colin was able to answer all my questions, except the new billing format, which by the way, I HATE it. Colin was patient, explained everything to my satisfaction.”
“Very good customer service thank you very much Chris for fixing my phone another store messed up thank you for taking the time and doing my phone right and once again Chris thank you for a good customer service I will be sending my friends out there to go see you thank you very much and you have yourself a wonderful day and God bless you young man thank you Chris for a very good customer service very respectable and very honest every time thank you very much”
“I got great service here, even though it was lunchtime. My issue was with getting my fire tablet capable of watching live tv, so not your normal issue. Kinsey was kind, patient, and efficient.I appreciate her help immensely.”
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“Trevor did a great job of explaining the details of our plans and new phones. He was very patient with us and helped us every step of the way. Great customer service!”