The guy employee with glasses was really rude! We came in with a mind to buy a new iPhone but he was rude when we just said there's a 10% military discount at apple. T-mobile do better with your employees. We waited for more than 5 minutes and that's no way to treat customers.
Have been to the store 3 times and associates right away refused the service every time. Same experience for my friend who had to call customer care in front of store employee to get a sim card. Tmobile doesn't seem to care about its customers. Moving to AT&T next month!
I am extremely concerned as a T mobile customer finding out that associates are yelling derogative remarks at other mall associates. Commenting on weight of mall customers. They yell and harass customers entering other stores. Seriously considering switching to another carrier. This is unacceptable behavior!
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