The UPS Store in Fayetteville offers packing, shipping, printing, a mailbox, notary, shredding, and faxing services. Customer service is always great, with things handled quick and efficiently. Employees are professional, knowledgeable, and provide polite, quick, and courteous care even when the place is busy. They help make the process super easy, assisting with packaging and returns. However, customers note that return labels cost a fee to print, which isn't something made aware of beforehand. Overall, many recommend this locally owned and operated store.
Give Mason a raise, a promotion, a paid day off - anything - best customer service I've ever received from an employee at a UPS store.
May 2026
The lil lady behind the counter, who clearly looked a bit overwhelmed, was so sweet and kind to My hubby and I. She was fast, efficient, helpful and so kind. I feel like someone needed to call her out on her Great customer service.
May 2026
The line was long. But they move pretty quickly. And one of the workers saw that I had a Amazon bag for a return, came over, and helped me use the self serve scan, and drop box that I was standing right beside and didn't notice.
