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January 2024 by juan Ortiz Martínez
Good service
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January 2024 by Jennifer Darcy
The knowledge of what the customer is needing or looking for. Isn't up to pare. Training is needed...
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December 2023 by qwilda bradley
I’m here listing my own personal experience with this Auto Zone on Grand Ave Ft Smith Ar ….head guy named Jason Morales is the most rudest thang on earth!! I had to exchange a fuel pump 3x ending up with still being sold a bad fuel pump,, he did exchange it 3x at this point this needs to be addressed with your parts guy or company I would think!! So went to oreily bought fuel pump and lord beholds it works! My car is now running!!! Auto zone didn’t warrant their parts! He wouldn’t even refund my money!!!! So until someone with dignity and some pride can run it don’t go to buy any parts!
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November 2023 by Vince Wilkins
My battery died today, so I got a jump and headed to AutoZone on Grand Avenue. Monica C. was very helpful and assisted me in selecting the best battery for my requirements. And then she installed the new battery for me! Thanks Monica C., employees like you are why AutoZone is my go-to for auto needs.
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October 2023 by Luis Barroso-Mejia
Came in store asked for a car part lady worker there decided to raise her voice and tell me she didn’t have that part I told her I called a hour ago she said she doesn’t know anybody that talked with me proceeds to ask me if the guy on the phone was Hispanic or white like her I said Hispanic. She just shurgs her shoulders and while a Hispanic employee is was helping me she yelled at him and me that the part wasn’t going to be delivered same day until tomorrow. Overall was poor customer service and if she is a manager or supervisor she needs to be released from her position.
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September 2023 by Donna Franklin
People wad very nice and helpful.
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September 2023 by Stephanie P
Great customer service! I showed up near closing time but Jacob G. was more than happy to help change my battery. He was able to change it in 5 minutes. O’Reily had said they couldn’t change my battery. Jacob converted me into a loyal Autozone customer!
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September 2023 by Ricardo
Some of your worker doesn't give a good customer service
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August 2023 by Keith Hewitt
Salesperson was very helpful cares about people and their néeds
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July 2023 by Priscilla Hernandez
Great service , the Gentleman J was very quick and professional with our needs and made sure to explain the charges.
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March 2023 by William Solberg
Great place when they provide the correct parts.
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February 2023 by Bill Batz
They are very curious, friendly and helpful, and I got a super great price on my battery.
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February 2023 by David Miller
I got help replacing my batter by a gent named Tanner, he also helped me get some new headlights. Was a pleasure working with him!
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January 2023 by Melissa Freeman
Very helpful, great customer service! Thank you for your help and patience.
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January 2023 by Will Grober
Seems good parts, service from the young lady was excellent.
