The knowledge of what the customer is needing or looking for. Isn't up to pare. Training is needed...
November 2023
My battery died today, so I got a jump and headed to AutoZone on Grand Avenue. Monica C. was very helpful and assisted me in selecting the best battery for my requirements. And then she installed the new battery for me! Thanks Monica C., employees like you are why AutoZone is my go-to for auto needs.
September 2023
Great customer service! I showed up near closing time but Jacob G. was more than happy to help change my battery. He was able to change it in 5 minutes. O’Reily had said they couldn’t change my battery. Jacob converted me into a loyal Autozone customer!