Lowe’s is the go-to place for all home improvement needs in Fort Smith, AR. Customers can find gardening supplies, appliances, paint colors, and patio furniture to enhance their homes. Many shoppers appreciate the friendly and helpful staff, noting that associates like Jennifer Lott stand out for their kindness and professionalism, making the shopping experience enjoyable. The store has seen improvements in customer service, attributed to new management, which has made a noticeable difference in how customers are treated. While some customers have experienced minor issues, such as product locations not matching the app, the staff remains committed to assisting shoppers. For instance, Terrell quickly helped one customer with their needs, reinforcing the store's dedication to service. Lowe’s offers everything from small items to large projects, with a smooth checkout process and military discounts available. Overall, Lowe’s in Fort Smith is a reliable destination for home improvement needs, backed by a team that strives to deliver excellent service.
Going to almost all self check out. This drives me crazy. I don't mind one or two but when you're only option is self check out...It means you care less about the consumer and even less about your staff....this place becoming too much like Home Depot...and that's not a good thing.
February 2025
Easy to navigate. Not to easy getting help. Prices are bit high, but I guess it's like that everywhere.
February 2025
Friendly place to stock up with supplies well organized
