O'Reilly Auto Parts in Fort Smith, Arkansas, is a well-regarded auto parts store located at 5500 Towson Avenue. Customers appreciate the friendly and helpful staff who go above and beyond to assist with their needs. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also provide a convenient Loaner Tool Program, allowing customers to rent tools without the need to purchase them. Reviewers highlight the dedication of employees, such as Jimmy, who ensured customers received the right batteries, and Zachary, who helped a cyclist troubleshoot bike issues with kindness and expertise. The team is praised for their ability to communicate effectively and assist customers, even when they may be unsure of what they need. Visitors have noted the quick service and eagerness of the staff to help with special orders and other requests. With over 6,000 O'Reilly locations nationwide, customers can expect reliable service and support whether they are local or visiting from out of state. Overall, O'Reilly Auto Parts is a trusted destination for auto parts, tools, and exceptional customer service.
Very helpful. Their battery tester lies. Gave me wrong crush washer for my oil pan. Very understanding with resolving my issues. Thank you! ❤️
March 2026
Typical for an auto parts store. But staff were friendly and helpful.
February 2026
Autumn and Ashley are amazing and will go out of their way to help and make sure you get what u need and make sure its right !!!!!!! Best store in town !!!!! 👌 thank u both again so much for helping me with the tail light clips
