Wilson Used Cars serves the Arkansas and Oklahoma River Valley from its Fort Smith location. The business is frequently described as providing great customer service, with staff noted as wonderful and pleasant to work with. Many reviews highlight the owner as a great person, upfront, honest, and one of the best people met, who goes above and beyond to help customers. Experiences include purchasing used vehicles, sometimes needing a bit of work, with the understanding that buying a used car is always a gamble. In one case, a recently purchased cheap car broke down shortly after sale. Although sold as-is, the owner towed it back, had it fixed by a great mechanic, and ensured it ran well and safely for the customer's drive home, creating significant trust. The business also provides towing and repairs, noted for great workmanship and prices, and can fix vehicles quickly. While minor administrative hiccups can occur, such as with title processing, the staff communicates constantly and fulfills promises. Customers report they would definitely buy from them again and highly recommend the business for its honest efforts to provide safe, reliable vehicles and helpful service.
Kristan and Lisa are really good to work with. Made everything easy. Tim the owner was also super helpful. Definitely recommend.
June 2025
Tim Wilson is a great person. Upfront and honest. The ladies that work for him in his Fort Smith office are wonderful. Great customer service. I love my 88' Ford truck I bought from them.
April 2025
Amazing service.....new inventory......COME SEE,....COME SAY HELLO!!
