AutoZone Hwy 25B North in Heber Springs, AR, is known for its friendly and helpful staff. Customers appreciate the knowledgeable team who treat everyone with courtesy and respect, often calling customers by name and making them feel like family. Employees are quick to offer assistance, sometimes approaching customers directly to help find the right products. The staff is well-trained, with new employees quickly learning about auto parts and building strong teamwork. The store offers a wide range of auto parts, including new and remanufactured items, maintenance products, and car accessories, with parts often available quickly if not in stock initially. Customers frequently mention the great prices, but emphasize that it’s the helpful and friendly staff that keeps them coming back year after year. The service is described as top-notch, fast, and efficient, with some customers noting the team’s effort to make the shopping experience smooth even during repeated visits. Overall, AutoZone in Heber Springs is praised for its excellent customer service, knowledgeable employees, and a welcoming atmosphere that makes every visit pleasant.
In Heber Springs for a long weekend. 150-ish miles from home and our battery died. As in, it was not gonna get us home. The young man that helped me out, was friendly and somewhat knowledgeable. Got me what I needed and on my way. A far cry better than the Hot Springs stores.
July 2025
Justin was very helpful today, I didn't even have to approach the front desk for help. He came to me while I was searching for products, offering assistance to help find what I was looking for. Every customer that walked through the door was treated with the same courtesy.
April 2024
Great experience every time and that's why I don't go anywhere else!
