O'Reilly Auto Parts in Heber Springs, Arkansas, located at 918 Highway 25B North, is a reliable destination for automotive parts, tools, and accessories. The store offers various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also benefit from services like brake rotor and drum resurfacing, custom hydraulic hose creation, and a free Loaner Tool program. Many reviews highlight the excellent customer service provided by the staff, particularly Aiden, who is noted for his willingness to help customers understand how to use products and for diagnosing issues efficiently. His respectful demeanor and knowledge have impressed several customers, leading them to switch from competitors to O'Reilly. While most reviews praise the service, there is some feedback regarding warranty clarity on certain products, indicating that terms may be misleading. However, the store's ability to provide parts that others do not have, like AutoZone and Tractor Supply, is a significant advantage. Overall, O'Reilly Auto Parts in Heber Springs is dedicated to helping customers with their automotive needs while maintaining a strong focus on service quality and community support.
I couldn’t even imagine what I would have to go through with anyone else. I’m as mechanically insecure as they come!!! I rely on my husband for everything mechanical. The staff at this place was just to much. I thought I was having a really bad day and then I come in here and they just made my day. You can actually... read full comment
June 2025
Great people here. The young lady behind the counter actually installed the headlight bulbs in a Kia Soul for me because I couldn't get my hands in the area they needed to be.
March 2025
justin helped a lot and was very nice and respectful and i enjoy always coming autozone for that reason
