Pinnacle Propane is praised for its reliable service and customer care. They accurately anticipate refill needs without prompting, ensuring customers have propane during extreme cold winter months. The friendly delivery drivers explain usage and fill amounts, while the response team is helpful in emergencies. When a customer faced a propane leak, the repair person was quick, knowledgeable, and friendly, with follow-up from management to ensure satisfaction. Despite initial concerns from some customers, many report excellent service over time, highlighting the company's commitment to customer support and safety.
