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“We had a great experience purchasing a sofa and getting it delivered to our apartment! They work with Snap loans; we're very thankful. We got the opportunity to get the couch without spending any money that day! Thank you so much!”
“Bought a great mattress today at Mattress Firm in Hot Springs, Arkansas. We had a salesman who was kind, respectful, knowledgeable and polite. His name is Raymond. I would highly recommend Raymond as future customers sales person. He is a good guy. Y'all are Blessed to have him employed with your company.”
“Got a very great mattress set at a great price, even had a package for those who like to sleep cool and protect your mattress all at the same time. The warranty is top notch! Mark, the salesman is very knowledgeable and funny to boot!”
“My wife and I bought a couple of LazyBoy recliners today from Ben. Met Mike while we were there. Ben did a good job showing us what they had in stock and different materials in the back. He worked hard for us and our purchase. We like to try to buy locally and buy from family type businesses. We are very happy with our experience and we are repeat customers as well. Nice job Ben.”
“I ordered two chairs in October. They arrived in November but one was the wrong color. The store indicated they would reorder to fix the problem. After much frustration and corresponding with the ordering department multiple times, I contacted the store again. Waite Lindsey, our original sales consultant, took ownership of the problem. He even drove to the Little Rock store to pick up our new chair (in February - four months after the initial order). Waite is truly focused on customer service and delivering what the customer ordered and Cost Plus Furniture should be aware that he is an outstanding employee. One star for the ordering department but five stars for Waite!”
“Thank you Andrew for making the process of finding new furniture for my new house easy and enjoyable! He was very kind and patient. I didn’t feel rushed or pressured.”
Mattress Stores
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“Great experience walked in purchased a king size frame. Delivered the SAME day!!! And hauled off the old frame and mattress even though all we bought was the frame. Great customer service.”