Kroger is a well-regarded local grocery store known for its large selection of products and helpful staff. Customers appreciate the friendly service, with some employees going above and beyond to assist shoppers. One employee was praised for offering a free balloon to a young child in a moment of tantrum, helping to turn a stressful shopping trip into a positive experience. This employee also helped find a container for flowers and allowed a shopper to leave their cart at the checkout, showcasing exceptional kindness and attentiveness. Another staff member, an older woman at self-checkout, was noted for running to help customers get buggies, demonstrating dedication and good service. Customers find Kroger convenient for buying ingredients for meals and enjoy the variety of options available, although some mention that prices can be a bit high. The produce selection is generally good, but some wish for more fresh items like corn or eggnog milk, especially during the holiday season. Overall, Kroger is considered one of the best grocery stores in Hot Springs, offering a clean, friendly environment with attentive staff, making it a popular choice for local shoppers and even celebrities. The store’s helpful employees, especially those who show genuine care, leave a lasting positive impression.
