O'Reilly Auto Parts in Hot Springs, Arkansas is a reliable and customer-focused store that offers a wide range of auto parts, tools, and accessories. With over 6,000 locations nationwide, the store is known for its knowledgeable and friendly staff who are always ready to assist customers with their projects. The store provides various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. They also offer specialized services such as brake rotor and drum resurfacing, custom hydraulic hose making, and paint mixing. The store's Loaner Tool program allows customers to borrow special tools for their repairs, with a refundable deposit. Customers consistently praise the store's employees, such as Amere, James, Vince, and Matt, for their exceptional service, professionalism, and willingness to go the extra mile to help.
One guy didn't want to provide service. He spoke & plugged in information but didn't get, help install, etc. let me get the wrong part; then pawned me off to his associate. Next day went back for 2.77 windshield wiper blades. Got a real parts guy. He didn't mind doing his job to get his pay.
December 2025
Quick, easy, friendly service with good prices. Always have what I need.
October 2025
Very helpful people. Great parts and service. I don't feel any pressure when waking in here. Just friendly support.