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“I got into cycling about 4 years ago and bought my first mountain bike from Bruce and Jann. I also go to them for road riding needs. Parkside has been a crucial part of my life and they really are like family. Being a female and riding alone is not always pleasant; Bruce and Jann both have called, text, checked in with my parents to let them know I'm safe and sound, and picked me up on occasion. They are reasonable. They are fair. They can get most anything you need when it comes to all things bikes.I have experienced and witnessed professionalism every time I have been there. Seeing someone describe their shop as dark and dated and using words like "snarled" when referring to conversations lets me know that they must have a depressing disposition on life in general. They are the friendliest, welcoming, and knowledgeable owners. If they make a mistake on something then that lets me know they are human and it's not the end of the world; they certainly wouldn't do it on purpose. If you want something other than a fantastic, local mom and pop shop with excellent service and a wonderful furry welcoming committee, then go to the big cities where they know you as customer and not a friend.”
“One of the pair I recently purchased had a minor interior defect which would have become an irritant over time. I brought this to Tiffany's attention who immediately ordered a replace which was added to the stock order coming that afternoon. Tiffany left me a message that the replacement had been received and I picked it up the following morning. Better customer service you can't ask for.”
“Good store with great values right now after Thanksgiving. My wife went sporty fashion crazy with the variety she found. Well, she's happy. BTW: they have a great Razorback section.”
“My husband loves this store, we stop at the Hot Springs mall location EVERY TIME we are in HS… which is ALL the time. He particularly loves the Smoke Rise and Grindhouse brand jeans and literally has EVERY color and style. They also have a great selection on shoes and other apparel. We never miss an opportunity to come by and shop at the HS store as the staff and customer service are always exceptional!!! The other locations can be hit or miss at times.”
“Cody and his staff are so awesome and helpful! Just really good people, doing a great job serving the public! They take my full support and will get repeat business.Also, thank you cody for the help with the softballs for my team south rock! You are amazing”
“Great gear and selection ? the comments about racial stuff in the reviews is from a racist ex employee . He's black and made many racial comments to other employees Hispanics and white while working there hence not being rehirable. Don't believe fake reviews fool you , go in yourself and see for yourself.”
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“Good people to do business with bought a boat there had a small problem with a seat and they sent service man over and got the problem corrected before I even knew . Great job outstanding service y'all ?????”