Firestone Complete Auto Care in Jacksonville is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The team is described as very nice, friendly, knowledgeable, and engaging. Service is reported to be quick, reasonably priced, and reliable, with customers feeling important and respected. Reviews note the crew is helpful and able to resolve problems, providing comprehensive solutions for every make and model. Customers report never feeling ripped off, belittled, or pressured. The location offers services like oil changes, brake inspections, engine repairs, and tire rotation, aiming to get customers back on the road.
Was able to drop the truck off on short notice and they rotated the tires and did some other checks in a pretty short period of time
June 2024
I feel important and respected every single time I walk in there. Sometimes I’m frustrated at my vehicle’s situation, and Dave and Samantha especially help me feel better. They love to teach, and I often have questions. I never feel ripped off, belittled, or pressured during or after a service or purchase.
May 2024
Amazing Customer Service. I will definitely be using them again. Really good people to deal with.
