Cricket Wireless Authorized Retailer offers a range of cell phone plans to fit different lifestyles, including unlimited talk, text, and data with no annual contract. Customers have reported positive experiences at this store, highlighting helpful and knowledgeable staff. Crystal, in particular, received high praise for her friendly personality and her willingness to go above and beyond to assist customers with phones, plans, and accessories. Claire and Trey were also mentioned for their excellent service and willingness to help. Customers appreciate the quick service, with minimal wait times, and the staff’s ability to explain plans and services clearly. The store staff, including Nelly and Emma, are noted for their helpfulness in handling phone needs and providing good service. Overall, the store is known for friendly staff, good customer service, and a comfortable environment for those seeking new phones or plans.
It was a very pleasant experience. The one that was taking care of my problem was very nice and helpful. I can't say the same about the family the other representative was taking care of. 😂
August 2026
I can't give praise high enough to the Southwest Drive Cricket store. Especially, Ms. Cristal M. who helped me. Professional, thorough, ethical, and all around fabulous support.
February 2026
Had a great experience with Lupe. She got us taken well care of. Thank you again!
