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“Let me just say that my experience at this store today was very welcoming, polite, and Garrett (the sales associate that helped me) was 100% amazing in my book!!! He listened to what my needs were and any questions I had he wa able to do exactly what I asked and was never once pushy and so very personable which made me actually enjoy coming in to pay my bill ? Thank you Garrett for not only being good at your job but a genuine pleasant young man that I had the pleasure of meeting!!! If you need a friendly face and someone who will be attentive to your needs then go see Garrett”
“Joel was excellent. He assisted us with the utmost professionalism in spite of our initial encounter getting off to a rough start due to my crankiness. He saved us money and helped us determine the best options for other family members. Anyone visiting the store will be lucky to have Joel help them.”
“I had a great experience with this repair company. He accidentally made a mistake fixing my iPad during service, but what really stood out was how quickly he took responsibility and fixed the issue immediately. That level of honesty and professionalism is hard to find these days. He stands on his word, communicates well, and truly cares about his customers. I highly recommend his services to anyone looking for someone reliable, professional, and trustworthy!”
“This is the second phone I have bought through New Wave, this place is amazing!! Elijah did whatever it took to get me the phone I wanted, could not ask for a better salesman!! New Wave Wireless will work until they get you whatever phone or service you need. Excellent customer service!!”
9AM - 6:30PM
2810 E Highland Dr Suite HH, Jonesboro
Mobile Phones
“Hey guys I am international student do you know this best and fastest place I have ever seen and cheapest as well please visit this if you have problem with your phone. Thank you”
“It was a very pleasant experience. The one that was taking care of my problem was very nice and helpful. I can't say the same about the family the other representative was taking care of. 😂”
“I love this place. If you're considering metro, GO TO THE JOHNSON STORE!!!! Every single time I visit the Johnson store, I receive great service and most importantly, great value for my money. The Johnson store has never tried to scam me or force me to purchase accessories that I never asked for. At the Nettleton store, they'll tell you a phone case and screen protecter is included in the price of the phone but make sure you get that receipt so you can see how they charged you an extra $32 for each one. ONE phone (a free one, mind you) and one new line would've costed me over $220 at the Nettleton store because they try to scam people. The Johnson store has NEVER done me wrong and I'll keep coming back every single time I need a phone, I won't go anywhere else. I think the lady who usually helps me is named Mel? But I can't remember lol she's always AMAZING and looks out for her customers instead of trying to figure out ways to sneak in commission sales like the Nettleton store does. She's honest about pricing and always tries to help you get the best deal she possibly can. If she ever quits that job, I'll never step foot into a metropcs store again in my life. LOVE HER!!!”
“The staff here is super welcoming and very friendly. I am not always a people person as I have anxiety and ptsd. I was in there on Friday to get some issues resolved with my phone, not T-Mobile, but with my iPhone and they went above and beyond to make sure all of my questions were answered, and all of my needs were met. James M. Even changed my screen protector for me after all my other needs. While I was in there and my sugar dropped, they brought me something to help me get it back up and made sure I was OK.. I went to shop that day and needed this resolved. Great friendly atmosphere and they have everything you could need! Will be returning for all my needs. Thank you guys so much!”
9:00 AM - 8:00 PM
3006 E Highland Dr A, Jonesboro
Mobile Phones
“Remington & TK worked tirelessly to be sure my phone was set up and properly functioning before I left the store. It took a little workaround but they stuck with it and held a great attitude the entire process.Thank you for providing me great service. ?”
“I called this location with concerns of not having service during my Germany trip. I spoke with Haley and she took the time to explain my phone plan to me and help me come up with a solution for when I arrive. She was extremely helpful and knowledgeable. I’ll be asking to speak with Haley from now on!”
“Excellent service (even on Black Friday). Jame and Michael were very helpful. Checked my account, dropped things I wasn't using and got me into the latest phone and tweaked my account to save money. I'm a very happy customer.”
“Gary was very professional during my visit. He answered all questions in detail and helped me make improvements to my account. He was easy to talk to about and quite pleasant. I would highly recommend using him for all cellular needs. If”
“My goodness if there's ever a time to say THANK YOU ANGELICA! For the BEYOND EXCELLENT and AMAZING CUSTOMER SERVICE! PATIENCE'S (with my husband?)You were truly amazing! Metro PCS is lucky to have you! Again, thank you so much for your beyond exceptional service today!”
“We stopped by the Verizon store in Jonesboro just to ask a few questions about our plan, but it ended up being much more involved than we expected. We needed to switch from a prepaid plan to a postpaid plan, and we also ran into an issue with our phone. What we thought would be a quick visit turned into a few hours.
Thankfully, our sales representative, Ms. Diane, was amazing. She was friendly, patient, and took the time to answer all of our questions without making us feel rushed. She helped us through every step of the process and made a stressful situation much easier. Thank you, Ms. Diane, for your excellent customer service!”
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“Neha Wireless got rid of a nasty virus from my Samsung after I clicked on something I wasn't supposed to. Two days later while trying to install an app, Idk what happened, but my phone went weird, appearances changed, things went missing, and anxiety set in. I again took it to Neha. Both times, it took less than 3 hours to repair, and continues to be working fine. Idk what the going rate is, but the amount I paid was well worth getting phone back to normal and lessening my anxiety. I would recommend. Thanks, guys.”