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August 2023 by Gary Bellomy
Very nice bank! Had a pleasant experience.
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March 2023 by Melissa Haggard
I have banked here for three years now. Holley is always eager to help me. She is very knowledgeable. She is always able to direct me with spot on remedies for any issues that arise. She is always friendly. I am very thankful for her. She is definitely an asset to your front line customer service.
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January 2023 by Amanda Lawson
Love the employees at all the branches, especially Southwest Dr where I primarily bank! They’re always greeting me with a smile & such friendly service. Rarely have to wait very long at all & they always please!
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January 2023 by Entrigue Peel
Trying to call them this morning for my routing number and to reset my password but they said they're closed which I know that's a lie they're open so I need help with resetting my password
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November 2022 by Jodie Millsap
Friendly hometown service love my first national bank family
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July 2022 by Jesus Leonardo (Dice)
I have experience much better customer experience since the last time I was here. Went from 2 to 4 stars!
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September 2021 by Jesus Leonardo
I had a very interesting interaction with this bank. It's not my bank so i don't care if they see this, but i know i won't bank with them. So i was getting a cashier's check. After i received the check, i wanted to get bigger bills for change i had. It turns out you can't break or change your cash unless you have an account with then. I find this very odd because cash is cash. What does it matter if i have an account or not. Regardless, this little rule didn't really gave me the best impression of this institution. If they restrict the most basic function of a bank, i can't imagine how hard it must be to bank with them. Anyways. Don't come here if you have Change you wish to break. Maybe they are better i don't know, but this definitely surprised me.
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October 2020 by Mike DeWitt
Great people and a fantastic bank!
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January 2020 by Nathan Roberts
I believe this is the best bank in Craighead county. The staff are intelligent, courteous, and respectful. No hidden fees, on the spot debit cards, mobile banking.
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January 2020 by cornelius moore
1. Walked in the bank to the teller window and was not greeted with a "Hello! Welcome to ...." Or even a "Good Morning"
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January 2020 by Chandler Rogers
I use FNB for all of my personal and business banking needs. Couldn't ask for a better bank or loan officer.
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November 2018 by Briana Redd
Almost everyone here is friendly and i love my visit. They make me feel at home! Very welcoming!
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September 2018 by Kevin Bush
Was talked to in the most rude and unprofessional manner inmaginable. Called the main branch and was basically called a liar. Said they won't do a thing about this employee because she is a great customer service person. Well I've worked in customer service my whole life and I beg to differ. You just lost my business as well as the rest of my family's.
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October 2017 by Shannon Jackson
My bank account has been hacked on more than one occasion and I have been told it's my issue to handle, while at the same time they keep charging me an over draft fee for the charges I did not do. Don't bank here.
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July 2017 by Spencer
Bank treats customers unfairly and through policy seemingly discriminates against the less wealthy. It also relies on a predatory overdraft protection program to make money off of the less fortunate.
