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December 2023 by Elizabeth Polk
I waited over an hour for my appointment. The front desk skipped over my name during check in. I’m sure the doctors are fine; however, I won’t know until I “reschedule”. Waste of time.
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November 2023 by Shea Burnett
DO NOT SEE heart Dr Lendl. My daughter seen him for extremely high bp and heart rate issues. He ordered about 5 different tests. 2 weeks later her heart rate/bp was extremely high so they said they would work us in. Billing person took over 30 min to verify insurance and said they would take it and told us the copay. After waiting 3 hours he walks into the room, asked her if he had seen her before, asked what he seen her for and then said well let me look at your chart. Then proceeds to write it off to anxiety.2 weeks later her phone starts blowing up with a calls from an Endo Dr. (His wife) My daughter checked her portal to view her labs had come back really high with NO phone call from Dr Lindel's office. I guess he just sent the referral and hoped it would work itself out. We later get a bill saying they are not going to take the insurance. After multiple attempts dealing with Candace in the billing department, she is very rude and does not try to listen or help.We get to the Endo Dr appointment and they are giving us the run around about insurance again even though we have called them personally multiple times and verified they the heart hospital is wrong about this plan and it is NOT a limited plan. They tell us we can speak to Candace, we ask for someone else and get an administrator, Ty Griffith who refuses to listen, talks over you and again is saying they will not bill the insurance because they are not going to write off the visit. He again says it doesn’t matter what our insurance is that they choose not to take it even though previously we were told they would. He agreed for her to be seen because she has a credit on her account but is refusing to bill insurance on this visit nor the last even though we were told it was fine and would be billed. Then he proceeds to say “I hope you don’t expect your mom to go to your appointment with you because you are 21 and an adult” .Go into the Endo appt for her to tell us this is not an Endo issue and that there are just labs that we should order. I asked why we would be referred to Endo if that was not issue. So $250 cash pay to just order some labs and write it off to Dehydration for this 5 year long battle of hypertension. I asked why we were referred if this wasn't and Endo issue and was told she would cancel the visit and we left.So. if you are in your twenties and having high blood pressure and high pulse rates...they just say its dehydration and anxiety. Go somewhere else that will actually take you seriously and not just your money. Now we are back to square one trying to find out what is causing these issues. This has been the worst experience and I will definitely spread the word NOT to go any of the AR Heart Hospitals or clinics.
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September 2023 by Jojo M
This place is amazing. The front desk people and the woman checking me in were super friendly. I never felt like I was a bother. The nurse or tech who did my EKG was funny and put me at ease. The woman who did my Echo was informative and professional. But my best experience here was from Dr. Joseph Forney. He answered all of my questions and took my concerns seriously. His exam was very thorough. It's obvious he truly cares about his patients and is highly knowledgeable. I appreciated his bedside manner.
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August 2023 by Jerrell Green (Wugi)
It always takes more than an hour to be seen, and they demand a copy of my driver's license and insurance card every visit . Even though their own policy says once a year. I had them threaten not to let me in the building without me giving them my information to copy. It was for a follow-up appointment from a week before
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August 2023 by LL
My 1st appointment with Dr. Lo was on 06/28. I was given an EKG and after reading the results and consulting with me regarding my medical history, Dr. Lo listened to my heart and was able to get me approved for an Echocardiogram and lab work immediately 2 hours later. Getting 3 tests performed in 3 different departments in the same building on my 1st appointment was not only convenient but crucial. I received a call 24 hours later and was advised that I have a complete heart block and that Dr. Lo wanted me back immediately and scheduled me for surgery Monday 07/03. It's been 6 weeks since I received ER heart surgery and a pacemaker to save my life. Thank you Dr. Monica Lo and your team at the Arkansas heart hospital for going above and beyond for a new patient that was literally on borrowed time. I am truly blessed to have you as my cardiologist. I highly recommend Dr. Lo and her team at the AHH. Leicha Wilkerson
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July 2023 by Arkansas mama
We are so thankful for AR heart. Everyone there is so kind and treat you like family. They have helped my husband so much work thru heart issues. The lady at the front desk, the girls working at check-in, nurses, doctors... everyone is awesome! We receive the best care here. Dr Lane is so knowledgeable with all things related to cardiology. He has been the best!
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April 2023 by Keith
Dr Lane and the staff are the best in town keep up the great work and thanks for taking care of me and my family
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March 2023 by Kellie Manees
The lady at the front that does check in needs a good attitude adjustment! She is RUDE AS HELL! And Very Racist for a white lady! I’m white and the way she treated these people is AWFUL!!! Truly AWFUL
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January 2023 by Michael S
Dec. 15, 2022Ark Heart Hospital ClinicThis was my first time to this office to see Dr. Patrick Flaherty. From the first time that I spoke to him, I was totally impressed. When I was finally called to see him. I knew that he was going to be my doctor. I was totally impressed by his knowledge and experience that he has. He was very pleasant to speak to. He answered all my questions that I had. He took his time with me during my appointment. The rest of his staff was pleasant and helpful and kind and outstanding also.I would highly recommend Dr Flaherty to be your doctor. You will be totally satisfied with him and his office staff.Thank YouGod bless Mike S
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October 2022 by Mary
I have been a Dr. Irina Lendel (endocrinologist) patient for several years now. She listens and understands. She is compassionate and takes her time with each of her patients; I never feel rushed. She is willing to go the extra mile for her patients. She is easy to speak with and open to trying new medications and exploring the latest research to help her patients. I am truly blessed to have her as my endocrinologist.
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August 2022 by Bethanyk
Dr Lane is awesome and has helped my husband get things on track with heart health. We came for tests and all the staff were friendly and so kind.
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August 2022 by steve burchfield
I had leaky vein procedure on Friday,by Saturday I had to call for ambulance to go to the emergency room for 16 hours of agony and one and a half hour very hot MRI and a CAT scan and multiple tests.My procedure caused a severe infection. I had to spend 3 days in the hospital for IV antibiotics. I was sent home with oral ones.I know they did 13 procedures that day. I went this morning back to AHHC so they confirm injury and for pain meds. Several hours later still no meds. Said Dr. busy doing procedures. I think this money machine is too damn busy to provide good patient care.
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May 2022 by Mary Zanco-Grayson
I have been a Dr. Irina Lendel (endocrinologist) patient for several years now. She listens and understands. She is compassionate and takes her time with each of her patients; I never feel rushed. She is willing to go the extra mile for her patients. She is easy to speak with and open to trying new medications and exploring the latest research to help her patients. I am truly blessed to have her as my endocrinologist.
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March 2022 by Cat Smith
We love HH Clinic. But really all these chairs in every waiting area are worn out. Go sit in them as a patient or family. It ridiculous.
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December 2021 by Sara Ley
Dr. Freeland is the worst. After going over a treatment plan before surgery I still almost died because he change his mind during surgery and implanted a new device of his liking in my heart without my consent. Long story short I almost died, had to have another open heart surgery done by another surgeon of course. If your ready to die make an appointment with him ASAP. He’ll take you straight to deaths door and leave you there.
