Arvest Bank is a community-oriented bank with a long history of serving customers. Reviews of this location highlight a generally friendly and helpful staff who provide warm greetings and outstanding hospitality. Many customers report exceptional and excellent service, feeling they are speaking to a friend. Specific positives mentioned include clear and concise help with issues, a recently upgraded drive-through, and small touches like popcorn. However, some experiences note that customer service can be merely adequate. Criticisms include occasionally rude management who seem inconvenienced, a cumbersome process for speaking with someone, and significant problems with parking and accessibility at this location.
It's Wal-Mart, except as their bank. You can also bank with Wal-Mart, whether you shop with them or not. Banking secrets are boring.
May 2023
Crystal was incredibly clear and concise, and helped put my mind at ease about some fraudulent purchases in my account. One of the best bank experiences I’ve ever had considering the unfortunate circumstances.
December 2022
This branch has such friendly staff! I felt like I was speaking to a friend, I didn't get the ladies name, I know it started with a J. Thank you for bringing back good customer service.
