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January 2024 by Sharon James
This store always smells good ?
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November 2023 by John W.
How do you earn a 1 star rating? I purchased a tree online last night, woke up to a refund today. Immediately contacted the store and was told I never made the purchase. I was also informed my 7 minute conversation didn't take place, and I'm not intelligent enough to pick the proper location. I accepted all of that and decided to make the purchase again after receiving such wise counsel from "the highest paid salary management on staff". After making the purchase again, I was told it didn't come through. Capitol one shows the purchase immediately using Apple Pay, but their store doesn't recognize the purchase. So I asked a simple request. I have a 4 hour round trip to pick up this tree. "Can you set it aside to ensure it will be there when I arrive? " managements reply: " no, but if you want to take the chance and make the drive, we can sell it to you in store, if it's still here when you get here." Stores like this don't deserve our business. They also don't deserve a single star rating but it's as low as you can get.
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November 2023 by Courtney M.
This is always my place to go when I'm looking for home decor, kitchen supplies, & just home stuff in general! I love the variety and that this store fits any budget. There's no problems at this store because I know I will find my color scheme here too. This is definitely one of my favorite stores in ANY city!
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September 2023 by Christopher Lands
Bought my wife a gift card to use. Went to check out and the cashier stated the card had an issue. Manager comes…says the card we have doesn’t work. Says something to the effect that it hasn’t been activated. We walked outside and registered the card online…showed to have the amount on the card I purchased. Went back inside, manager said it doesn’t work. He then calls someone who states we can have a 10% discount if we pay for the items. I mean, why? We have money on a gift card that we confirmed online.That was it. No help from them. Very little concern at all. Won’t be back. Horrible customer service. All trust has been lost in the “At Home” brand at this point. I will not recommend this establishment at any cost going forward.
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September 2023 by Rose Papineau
I loved shopping here. They had a lot of beautiful decorations and rugs and planters. I'm a plant lady and got some great deals.
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September 2023 by Elva Cromwell
This store is one of a kind. I always find items other stores do not have. And the prices are very affordable.
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September 2023 by C M
So I come in here every 3 years or so to peruse but I have the sentiment EVERY time I go in. Cheap junk at ridiculously HIGH prices. For the first time in maybe a decade, I found something on clearance to purchase... only for them to tell me "no they won't sell it at that price, they must have made a mistake." OK not my fault, but they could have made it right and they didn't. Now instead of every 3 years of coming in... I'll just make it zero. That's OK bc I found the EXACT same one that was 89.99 at At Home at BB&B for $62... not even on sale.
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July 2023 by Carrie Riley
Wow, home decor at an affordable price! Next time I am looking for new outdoor cushions, I am going here.
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July 2023 by Larry L.
Extremely long lines. Only two checkers. Put in some self checkouts or hire some folks. Clean store and nice and cool. Finally got a third checker. Then we got an item without a price. World came to an end. Oh lord.
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July 2023 by Calea Norris
Went in there to shop, found two items with a 50% off clearance sticker on them. When I went to check out, they did not ring up correctly. Associate called manager and manager informed us they are not on sale. When more than item is marked clearance, why not change the price to marked. It’s not my fault they were marked incorrectly, but at the end of the day, it’s about making the customer happy. I’m very disappointed in how this was handled.
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July 2023 by Evelyn Koehn
The sales lady was very helpful and took the time to ensure that I had all the components and correct sizes for the items I was purchasing.
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June 2023 by Hasty Martin
We had so much fun walking through this giant home decor store. It's laid out well and has clean bathrooms. The ladies at the register were really friendly. Downside, everything seems to be from China. And as everything else, prices are going up.
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June 2023 by Becky Settlemoir
Needed help, and there was no one to be found except for the overworked cashier. She was wrapping the many items someone had purchased, and there were 5 people in line. Left without getting help and did not make my purchase. Amazon will get the money.
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June 2023 by Lila Baxter
Bought a lot of stuff yesterday, Over 400$.Get home and I started finding different prices over there prices. I was not a happy person. That's just so wrong. I will take everything back, get my money and go somewhere else.
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May 2023 by desiree lovell #desirelovell
I’m trying to furnish my apartment, and these people have anything and everything you could possibly need to furnish a place from dishes to linens to furniture to anything you needed to decorate… all types of budgets and different ranges of quality. I love it here. If you need help, just ask someone. They have carpets for days. They have any color of pillow that you’d want. I really enjoy coming here on Sundays just to discover something new…
