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December 2023 by Tiffany T
Park pPlaza Mall: Male cashier barely spoke up and a lady behind kept answering my questions for him. Her voice was dry and methodical. Poor service!! I wish if people in customer service don't like their jobs, just do something different. No one made you apply and work here. Geesh. ?
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December 2023 by Drew Simon
Customer service is severely lacking. We asked for a cup to go with the $2.49 bottle of water we purchased for our two year old. The worker was incredibly rude and told my husband multiple times “we don’t give out cups” even when he said it was for a two year old and we had purchased two pretzels and mini dogs. I find it very frustrating that we spent $25 here and the lady was so rude.
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September 2023 by Candice Smith
Friendly staff and yummy food and drinks.
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July 2023 by .
For the bad reviews that you people left, y’all have to realize how it is working with customers. Y’all expect too much, workers are human just like you. Y’all have to realize that they are not going to make something fresh at your demand if they have something in the case that has only been out of the oven 5-10 minutes. Suck it up and go purchase yours items else where. CUSTOMERS ALSO HAVE YO RESPECT COMPANY POLICIES!!!!!!! If they say that they’re not allowed to do a certain task that you ask of them, don’t question why just. It’s a difference between having good customer service and working with stupid and ignorant a** customers. Because adding “extra” butter makes no difference in the taste and it’s a waste of time. Coming up to the register not knowing what u want and there is a long line is a waste of time, just step over to the side and figure it out. STOP ASKING HOW MUCH SOMETHING IS AND LOOK AT THE MENU BOARD!!!!!! And if it’s not on display then don’t ask for it cuz it’s obviously not there.
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June 2023 by Google user
When there today to get some pretzel bites and i was treated very poorly. I tried communicating with the ladies there and nothing from either one of them. Then they put their heads together as if they were saying some thing about me. All i asked if the pretzels were fairly fresh and if i could get a little extra butter on them. I guess they didn’t like that!. As i walked away i looked back and the server Megan B was just staring at me. That’s a shame that you have to be treated like that. My first and last trip there.
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June 2023 by Cindy
When there today to get some pretzel bites and i was treated very poorly. I tried communicating with the ladies there and nothing from either one of them. Then they put their heads together as if they were saying some thing about me. All i asked if the pretzels were fairly fresh and if i could get a little extra butter on them. I guess they didn’t like that!. As i walked away i looked back and the server Megan B was just staring at me. That’s a shame that you have to be treated like that. My first and last trip there.
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January 2023 by Haven Donald
My mother stopped by this establishment yesterday for pretzel nuggets and a lemonade. The girl with the orange/redish hair was very friendly but the boy working the counter has an horrible attitude. He told my mom that they were out of the pretzel nuggets and we preceded to leave then the lady said “I am about to drop fresh one’s, I just told him that” yet the message wasn’t relayed to us. Overall, 1/5, the young man had the worst attitude I’ve ever seen in customer service.
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March 2022 by Milly S
Vivian on Saturday around 11:30 have great service and was super helpful. Thank you!
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February 2022 by Amelia G.
Vivian at 11:30 on Saturday 2-19-22 was super sweet and helpful great service! Really appreciated it
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August 2021 by Anthony Ladd
Had a taste for something different The mini dogs are pretty good and a little on the oily side but OK
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August 2021 by Kevin Hernandez
Dough on the pretzel dogs I ordered was half raw and undercooked, cashier also got a very bad attitude from just being asked few questions. Not likely to go again.
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July 2021 by Creston Fendley
I ordered pretzel dogs. Then I ordered iced tea. I was told they were out so I ordered water. I was then told they were out of water too. I walked away from this place immediately!!!
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September 2020 by Cynthia Riley
I just love this place, I'll eat here every day if I can. Those Jalapeno Pretzels are the bomb.
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March 2020 by Nick Czerwinski
Messed up our order twice and served at least 8 customers before they got to our order. Guy working the register asked for our receipt AFTER he took it from us and threw it away. Maybe if he took out his airpods he could hear better.
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December 2019 by Keith Moss
There is nothing like a great treat like Annie's when your body is asking for a little something salty. A dash of butter and salt is all that's needed. My #2 was fresh and made to order. The young ladies working at the time where very sweet and competent at their jobs. Only thing I need to check on now is there soft served ice cream. Until then enjoy!
