“I was stuck in a parking lot Saturday afternoon with a ruptured upper radiator hose and ZERO TOOLS! The heat index was 104° with 93% humidity. After calling every parts store within 50 miles, THIS store and location was the only store that had ONE of the hose I needed.
I took an Uber from Little Rock to North Little Rock, bought the hose, long 90° needle nose pliers, two hose clamps, a jug of concentrated coolant then an Uber back.
I had no other options.
EVERYONE on the phone and in the store was EXTREMELY HELPFUL and professional.
Thank you all for your help in a very difficult situation.
Sincerely,
Nick in Redfield, Arkansas”
“Is in littrell stance the only automotive parts shop that I deal with in Little Rock overall great customer service the whole team for management down to the delivery drivers just overall hands down 100% guaranteed gratitude and satisfaction by this store off of Arch and Pratt”
“Great location amazing phone customer service skills. I called to see if they had the coolant reserve tank that I need it for my Jeep JK and they did and when I arrive and they had it for me 10 out of 10 recommend this location.”
“Was a bit diappointed, this location would not honor prices found online, in spite of the being no mention of "at participating locations", "exceptions, exclusions, terms, etc apply"”
“Very nice service. The assist manager (Dis hot and very sweet, but overall very helpful. He checked my oil and got me the right kind I needed. He then put it in for me. He convinced me to get a new set of wiper blades, and put them on for me.”
“Steven and Alexander at the Baseline Rd location went way above and beyond to assist me with parts for repairs when I got stranded in Little Rock AR on my way home from Texas to Michigan back in August. Many thanks, you guys saved me thousands in avoiding having to order a car hauler for the car and a plane ticket for myself.”
“It depends on who’s working some of the guys are very nice and don’t mind answering any and all questions and a couple of them that so much overall a good place to go although I prefer the one off McCain Mall”
“This business was very helpful. I have a Suzuki DR650 dual sport motorcycle that had been sitting for the last 7 months so I assumed the battery to be dead. I walked in and was immediately greeted and asked how they could help me. I was taken to a shelf with a couple options for my bike and ultimately chose a Duracell battery with a 2 year warranty. I had received a coupon but failed to read that it was for online purchases, however I was still given a small discount anyways. I’m glad the battery they sold me had a good charge already because the bike struggled to start up, but eventually did. I brought the core back to the store and was reimbursed for the core charge. Overall this store is very helpful and seems to have a wide selection of batteries for various applications. I would recommend this location to anyone especially if they have an uncommon battery or need a battery from a reputable manufacturer. Thank you for your help!”