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December 2023 by Michael Monroe
Danny was fantastic. He was extremely knowledgeable, knew exactly what was wrong with our fridge, and had it back up and running the same day. Top notch service and quality. We will be using Central-Ark for all our appliance needs in the future.
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December 2023 by Sandra Carmona Jobe
OVER PRICED SERVICES: We called to make an appointment for them to come see our stove. They never mentioned any pricing on coming to see it nor do they have it on their website. The only thing close to any pricing or what we can expect for them to come look at it was "we will send out one of our technicians to your home to diagnose the issue, provide service recommendations, and offer a quote for the cost of repairs." The technician was here for less than 25 mins and charged us $106 just to tell us that the piece we needed was discontinued. The crazy part is he even charged us an extra $6 to google the part we needed - you would at least think that was part of the $100 he charged.
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November 2023 by Gale Scruggs
Very nice sales person. Gives finance info. Has used and new appliances. Used are priced reasonable.
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October 2023 by G W
So, my mother's fridge was dying...fast. She called in the morning; a seasoned tech came out that afternoon. Troubleshooting led to the need for a new one. Checked out the space, knew a "white" replacement was readily available in stock. Delivered the next morning. WOW! Rare! Great job!!!
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October 2023 by Tennairius Mosley
Excellent friendly and prompt service. Thanks to the tech Zac
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October 2023 by Glenn Dill
Very nice and knowledgeable folks. They tried to fix our washer that was malfunctioning but we’re unsuccessful. We ended up buying a new washer from them and it was delivered and installed the same day! Very good selection and prices. Highly recommend!Service: Washing machine repair
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September 2023 by Gregg Moriarty
Very knowledgeable arrived days earlier than scheduled. Easy to work with
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September 2023 by Ron Harrington
I called Central Arkansas Appliance as I was looking for a black Refrigerator for a friend of mine, to replace one that they had. It had a textured finish. Unfortunately the one they had came in a non textured shiny finish. My friend was concerned the shiny finish would show finger prints. They were very nice to talk to. After checking with several companies it seemed that most only carried the shiny finish nowadays.
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September 2023 by christie casteel
Arrived even earlier than appt time. They called to move up appt, which was great. Fair prices, great service. Washing machine would not drain, part was ordered and repaired.
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August 2023 by Linda Silvey
Dianne was very helpful and a pleasure doing business with. I will definitely purchase all of my appliances from her
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August 2023 by Linda Lewis
Great folks. No reason to leave the Community!! Appliances and service. Fast and friendly!! It's the place to go for your Appliance needs!!
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August 2023 by Crystal Whisenant
Very helpful and friendly. Reasonably priced. Would highly recommend.
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August 2023 by Elizabeth H.
I have endured a YEAR of misery dealing with this company. We bought a brand new Samsung microwave that was installed July 6, 2022. The microwave had an obvious sensor issue, and it was always glitching. We called Josh, who sold the appliance to us, and they came out and "fixed" the issue. The microwave worked on and off for a few months, but ultimately the problem was not resolved. During this time my mother was diagnosed with and quickly passed away from cancer in September. This March, we finally had the time to address the microwave issue again (obviously the last few months we have been distracted) and we contacted Josh multiple times. We have text message proof that we sent of the microwave not working in March 2023 to Josh's cell phone. The last time, in June, my father called and Josh told him that he was getting in touch with the manufacturer and he would give us a call when he has a replacement microwave for us. Of course, Josh NEVER CALLED US. We called back a couple weeks later to follow up again, and we were told there was nothing they could do because we were now out of warranty and "it was our fault the microwave was broken and we probably slammed the door and broke it". Well, Josh, the microwave NEVER WORKED CORRECTLY and we have video proof of it not working as well as text messages in March voicing that our issue was not solved. Ultimately my father is furious and I am extremely disappointed with the quality of product and level of customer services that I have received. I feel as if my family was scammed. We were certainly not treated like family. If Josh and Central Arkansas Appliances would have followed up with his customers in a timely fashion, I would have a working microwave and this review would not be negative. Also, the microwave was purchased by a relative with a different last name so any review response attempting to negate my review will not be tolerated.
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July 2023 by Cierra Hicks
Amazing service!! Had an employer named Zac and he helped out so much with the dishwasher in my home! 5 stars right there!! Thank you so much!
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June 2023 by Juan Tylere
They always take care of me and my family, a really great place to go for appliances. Thank you Central-Ark!
