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November 2023 by Faiyazul khan
I wanted to open a bank account today at Chase Bank but after my visit and the unprofessional and under staff and rude service made me not want to do business with them
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June 2023 by Firas Rm
I think they are the best branch and the best staff, they are very professional and nice
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May 2023 by Staci Boudreaux
Extremely friendly service. I was greeted with a smile and was asked my needs for the visit. He walked me to the Cashier and explained my needs to the Cashier. The Cashier continued with the exceptional service. The Cashier spoke my name each time and offered above what I was needing. I was also given a courteous and friendly goodbye as I was walking out the door. I appreciate the level of customer service I was given, it was definitely 5 stars.
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February 2023 by Anushareddy
We just asked for a name change and they weren’t able to do it and the chase bank down the road were able to do the same thing with ease. The guy was pretty rude about this saying he cannot do it for legal reasons which I don’t understand at all.
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September 2022 by Chelsea Coffey
The customer service at these Little Rock Chase banks is wonderful!! I’ve been with Chase since the late 90s in Dallas, glad they could follow me in my move to Arkansas
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September 2022 by Anne Samir
Worst branch and worst experienceThey always lock your account because they have lack of knowledge of how to use their accountI came twice with different cards one from another bank and one from chase and eveytime with same worker complicating everything(a blonde lady with short hair)Will close my account with them tomorrow
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June 2022 by Madison O'Brien
I had a great experience opening an account at this location! Thanks Aquiria.
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March 2022 by concorde9615
Customer service is really lacking here. I already have a Chase credit card that I'm happy with. My current bank, Iberiabank, is closing locations all over town and merging with a new bank so it's time for a new bank. I walked into the Chase Chenal location and a gentleman asked if he could help me. I said I would like to open a checking account. He asked if I had an appointment. Confused, I asked if that was necesssary to open a checking accout. He said yes we can fit you in tomorrow afternoon. I left. I called the University branch and they said the same thing. They didn't have time today to open a checking account for me. I told her that was very concerning as a potential customer and asked if all transactions need an appointment. She said yes they try to do all business by appointment.I guess I will go to the credit union now since Chase is to busy for my business.
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January 2022 by Tammy Cater
I Love Chase Bank always on point!!
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January 2022 by Chelsea Anderson
The customer service at these Little Rock Chase banks is wonderful!! I’ve been with Chase since the late 90s in Dallas, glad they could follow me in my move to Arkansas
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December 2021 by Jun Ying
I have been with chase for over 15 years and actually was a bit sad to know there was no chase in Little Rock before I moved here last year. So it is really an exciting thing to see Chase is opening two branches here and more are on the way. I have been in both branches and they are equally excellent. Big space, cutting-edge design, professional services, exactly what I am looking for from Chase… I wish they continue to grow and really bring up new faces and services to this area.
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December 2021 by Moheeb Alsiri
Finally chase bank in little rock so happy ( welcome) :)
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September 2021 by Ash Doo
ATM for deposits and withdrawals, AWESOME! Beautiful and convenient location! Thank you Chase Bank for opening up in Little Rock! Woohoo! We moved to Little Rock, AR from Chicago last year and it's been very odd not having a Chase bank anywhere near us.
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September 2021 by Zara Zamani
Need more experience how to deal with customers
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September 2021 by ravinder kaur
I am banking with chase from long time in California.The ATM has Cash deposit and withdrawal which is amazing and this Branch is in an amazing location on Chenal. So happy that Chase has come to Little Rock. Was waiting
