Genesis Auto Wash is a neighborhood car wash noted for its great staff and good service. Customers highlight the attendants' awesome and kind customer service, with staff often offering unprompted help. This includes manually scrubbing very dirty cars, providing complimentary second washes, and assisting with the dry machines. The convenience and the included vacuums and air hoses are appreciated as great amenities. Many call it their favorite car wash and report being loyal customers who will be back. However, some note issues with equipment not being repaired, specifically broken air hoses for over a month, which is a significant concern for daily members. Despite this, the touchless option and the level of service from the attentive staff receive consistent praise, creating a generally positive experience.
Well now I know why the reviews here are so good. One of the service members noticed I still had a few bugs left on the front of the car so they had me run through platinum for a second time for free and manually scrubbed them off.
May 2026
Attendant noticed my car wasn’t clean after the wash. Still had some spots on it. He offered to run it through again, very kind! Great service
April 2026
The tech was so patient with me as my car shift would NOT go in neutral. He was so kind due to my operator error, thank you!