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February 2024 by Dan Munzner
Rooms: Great rooms with plenty of space.Nearby activities: Central to everything.
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February 2024 by Carnesha Gilmore
Everything is nice but the customer service. The cancellation policy is also ridiculous.
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February 2024 by Heidi Simkins
January 2024. Remodel in progress & we were not informed before booking. Also, there was a winter storm 2 days prior to our stay & the parking lot was a nightmare. No one had it salted or scraped.As far as the room suite, it was clean, neat, & comfortable. Would stay here again. Have stayed here before.
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February 2024 by Jim Irwin
Outstanding deal on a newer hotel.All we love about Hampton Inns!
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February 2024 by Elizabeth Springsteen
First and last time. There is no conditioner provided in the hotel. I asked the front desk for conditioner. I was told if I want conditioner to buy it in the shop. Why is this the only Hilton property to not provide conditioner? I am sure my daily rate covers toiletries. Diamond status.
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February 2024 by Renee Campbell
A nice, clean, and secure location for an overnight trip. Near to hospitals and doctor offices, so they will give a small discount for those in Little Rock for medical reasons.
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February 2024 by Ben H.
They took good care of me and the room was clean. No complaints!
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January 2024 by Rebecca Pecor
We have been here over a week and they are fantastic. We have a one bedroom suite for around $130/night. My teenage daughter loves having the living room to herself. Everyone is friendly. Hot breakfast items are pretty awful but make your own waffles never disappoints. Wish they hadn’t blocked off their front door during winter weather as it’s hard to bring in belongings on a cart through the side door. Also wish they would salt the parking lot. It’s a sheet of ice and dangerous with a dog who pulls. Overall we are happy with our stay here. Also can hook up Netflix account which is awesome.
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January 2024 by Jeff Carter
Very nice, very clean!
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December 2023 by L P
I stayed here for work because I had to be in West Little Rock and the location was convenient to where I needed to be. I'm a Diamond member and have spent over 115 days at Hilton properties this year.This hotel had the worst benefits of any hotel I've stayed. They only gave me water at check in and had a very limited selection of snacks. Other Hilton properties gave me two bottles of water daily, (probably a value of $1). It was very inconvenient for me to have to leave the hotel for water.Customer service is minimal here. I do not recommend this hotel for a Diamond member.Rooms are adequate. The carpet was a little dirty. I will not stay here again.Food & drinks: Very limited snack and water benefits for a Diamond member.
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December 2023 by Jessica Harris
Great comfortable place. Didn't hear traffic or anyone being loud. The ice machine didn't work. Did keyless check in and that was good. I got a chance to pick my room and see a map of how the hotel was modeled. Breakfast was good and so was the workers. I will return for another night of rest.Rooms: Are clean, walk in shower, but no take home items from zero. I like there products.
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October 2023 by Annette Jarvis
Room was roomy and very clean. Bed was very comfortable and it was quiet. I slept well! Thank you ,Henry, for your help in getting our stuff up and down! Breakfast was hot and plentiful. A great place for a brief night, or if you need a longer stay it would probably be just as great.
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October 2023 by Casey Hughes
Front desk guy was super helpful & kind! The hotel could honestly use some REAL updating as far as the furniture and decor as a whole go even in the rooms, however the beds are always comfy and breakfast is on point. Overall great stay minus someone walking into my room randomly that was given a key by the front desk for themTo check in as well. Pretty AWKWARD! But everyone was understanding about the entire situation.
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October 2023 by Jasiri Robinson (Jas)
I’ll start with the pros. The room was clean, spacious, pet friendly. The breakfast was good and the location was perfect for me, right off the expressway and close to convenience stores and restaurants.The cons I have are 1) the bathroom sink was not draining. I feel like housekeeping should’ve noticed this and reported it accordingly. 2) the pillows were not comfortable to me, they were more squishy if that makes any sense.I would rather stay at another Hilton hotel, such as the Home2Suites, but for my quick stay, it got the job done. Staff were helpful and I like the keyless entry and check in/check out option.
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October 2023 by Amanda Brown
We got a 2-queen suit and it was very nice. The beds were decently comfortable, a very spacious room, and the couch had a pull-out bed. The only frustrating thing was that the shower doors would slide open while you were showering. The breakfast was delicious and had many options. The front desk staff were friendly and accommodating.Rooms: Spacious, clean, bed was somewhat comfortable, with lots of pillows complimentary shampoo/lotionSafety: The hotel is in what seems like a good area, didn't hear any commotion inside or outside.Food & drinks: Breakfast had lots of options for food and drinks. And their front snack area looked full of different snacks as well.
