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“What a wonderful experience I have had at the Experience location in Little Rock. Ethan H. was a tremendous help from the time I called and spoke with him until arrival at the location. Once there, Suleika B. Continued the great customer experience. If any assistance is needed, stop by the Experience location.”
“Most Positive Phone Store Experience Ever
I visited this store for the first time on Friday, April 10th. Visiting phone stores can be a gamble and I wasn’t sure how it would go because I had a niche request. I wanted to activate my new barbie flip phone to get away from mindless scrolling and time-sucking apps.
I was assisted by Reggie, who was very kind and understanding navigating the process. Not too many people want to do this, and he very patiently figured out how to set me up for success.
The store manager, Jeanette, came out to put the finishing touches on the activation. She was so kind and funny and didn’t judge me for wanting a flip phone. She understood my desire to go smartphone-free! I had the best time talking to her and Reggie. They even gave me a cool hat. Whatever they’re getting paid, T-Mobile should double it! These people are lovely and I have never had such a positive experience with a mobile provider. My only regret is not getting a group pic for this review. I’m sending all my friends over!”
“Kevin at The Verizon Wireless on University was most helpful in assisting me in solving issues with my Verizon Wireless IPhone and phone Bill! The staff made my visit seamless and affordable! Thank you so much Kevin with Verizon. I look forward to coming back to visit soon for new products and services.”
“Kaylee is incredible! Best customer service I’ve ever received!! If you come to this location you definitely have to have Kaylee help you out! She’s super sweet, and gets the job done correctly and efficiently. Like Goo Kaylee!”
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“If I could give 100 more stars I would! Ms. Tracy was patient and kind with me but fierce in getting me everything I needed to switch from AT&T. She is extremely customer service oriented.”