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January 2025 by Linda McAteer
This Kroger never has enough employees on the floor. It's an "only if I have to" grocery store.
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January 2025 by Anthony Colquitt
Notoriously poor stock, whole shelves wiped out . Frozen foods and ice cream left out to melt on pallet which will still be sold.
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September 2024 by A Smith
A few years ago I ordered a fruit tray with yogurt. I didn't examine it closely before I left the store and later discovered the stems on the grapes were actually black. The grapes were extremely sour and inedible. I took for granted that because of the store location the produce would be fresh and tasty. Wrong! Always check everything and don't assume anything, especially not from this store. This store seems to have gone off the rails some time ago and only got worse. I question the favorable ratings. If they really want real favorable ratings, IMPROVE the store.
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August 2024 by Queen Gold
The produce section was filled with items going bad. Yuck! The chips rang up wrong even after I showed the checker the physical ad and digital ad. Another associate walked up and went to the section to check ONLY to find that I was CORRECT!! No apology just blaming the computer system. From now on, I will drive out of my way for better produce and customer service!
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July 2024 by Synth Wave
A truly frightening encounter with the front desk yesterday (young white male) and (middle aged black female) would not let me exchange sushi that was not fresh which was purchased day prior. Explicitly muttered amongst themselves that it needed to be returned same day and required the receipt when it was clearly purchased there. I wasn’t aware they changed the Kroger 100% guarantee policy, and you just don’t play with bad fish. Apparently, these two employees base the official Kroger return policy on your appearance, so I’m not allowed to return bad sushi if I’m dressed in leisure, running errand clothing. Shameful. Went to the larger store nearby and had no issues whatsoever with exchanging the old sushi.
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June 2024 by Kunga Dorje
Extremely rude staff. I was beginning to take it personal until I read the reviews here. I go into the store often the staff there with the exceptions of a few are very rude . One of the things that really bothers me are how the employees will stand right in the middle of the aisle gossiping and disregarding traffic completely. Despite being a regular and still would be stalked at a self-checkout aisle in the most degrading fashion as if I was stealing something . I was at the register one time and the employee let a dog into the store that wasn't a service dog .I don't know about you but I don't want dogs around my food.
My experience with this place has becoming increasingly worse so I came here to check the reviews and see that I am not the only one and I'm glad that I did
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May 2024 by Jeasie Pye
Jamie was really friendly during the checkout process 10/10 customer service!!!
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May 2024 by Gayla Volz
Went to the pharmacy, had to wait several minutes to get waited on.
They have got some new small baskets.
Had everything I needed!!
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May 2024 by Charles Wilson
It is what it is. Neighborhood chain grocery where people have jobs and work and that's it. Nothing special.
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May 2024 by Laurarae Campbell
Rude & no one to help , they r all stocking shells but always out of many things & they r price gouging us
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April 2024 by Shirley Ford
The staff at the Beechwood store are always friendly, esp the self-check area.
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April 2024 by Micha Boyd
Smallest Kroger I've ever been to, but it had everything that i needed. The staff was friendly and helpful
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March 2024 by Isaac Mashman
The staff are always friendly and I know many of them on a first name basis. The store is clean, stocked, and delivers.
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March 2024 by Stephanie Fain
Clean and organized. Employees are ready to help. Things have gotten much at the Kroger on Rodney Parham.
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February 2024 by Smith Phone
Be very careful of delivery orders from this store. Be very careful considering their Boost service. If you can't afford to lose money and time shop somewhere else.
