Lush Cosmetics Promenade at Chenal offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair. Over 35% of their products are packaging-free, and most of their packaging is made from recycled and recyclable materials. Customers have had positive experiences with the knowledgeable and friendly staff, who have provided excellent service and guidance in selecting products. Customers have particularly praised the staff members Ian, Carrot, and Law for their patience, knowledge, and personalized recommendations. The store offers a fun and enjoyable shopping experience, with customers expressing satisfaction with the product selection, including the new Sticky Dates line and The Dew on Their Hems perfume. Overall, Lush Cosmetics Promenade at Chenal is a popular destination for ethical, fun, and fabulous beauty products.
Employees here are great. My friends and I travel to this location from Northeast Louisiana a few times out of the year to stock up on goods and enjoy our experience every time. Very friendly and interactive staff! I recently had a small issue with my in store purchase and they went above and beyond to help with the issue!
September 2026
MK was so nice and helped us try products before we bought them! It was such a great experience and we’ll definitely be back!
September 2026
Carrot and Jill were so sweet! Me and my friends went in today and they were so helpful! My friend got two free bath bombs for her birthday and they threw in a few extra for us!!