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March 2024 by morgan hodges
Trash trash trash. I ordered a LED mirror in December, it was $600. Not even a month later, it stopped working for no reason. I had only turned it on maybe 5 times. I reached out to this place of “business” (if you want to call it that) about what the options are, but they consistently gave me the run around and ignored all 10 of my emails. A guy that answered mentioned something about warranty but warranty isn’t an option when checking out on their website. Poor quality products, poor customer service, take your money elsewhere.
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December 2023 by Candice Hurst
Francisco was so kind and helped me find the perfect set!! I appreciate all the help and kind attitude!!!
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October 2023 by JaylaDaisue TV
My experience was great! Everyone wanted to make sure I had help and found the furniture to fit me. They have lots of different furniture styles to fit all people. I was able to pick a living room set to fit me and got straight to the process. I highly recommended coming to shop!
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October 2023 by Rose Walker
The furniture is all beautiful ?. The sales manager Lenay was very helpful and knowledgeable. Please check out the store, if looking for classy furnitureUpdate. My couch was delivered with scratch marks and the store saying didn't happen during delivery and insurance that I purchased are saying it did. I'm hoping someone will take accountability and fix this. I'll post updates
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October 2023 by Leilani Byers
This company is rude !!! Lashae or Lanae I couldn’t really get her name but she’s VERY RUDE I HAVE MULTIPLE AUDIO RECORINGS OF HER PHONE CALL AND HOW SHE TREATED ME , refused to let me speak with an manager and also called me all kinds of curse words which is alll recorded on audio , thank you DO NOT BUY FURNITURE FROM HERE
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September 2023 by Azjah Henry
I purchased a mattress and headboard! I got help finding what I wanted with the help of Cisco, Allison, and Laney! They have great customer service!
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September 2023 by Dingman Spazz
Came into Melissa furniture today and purchased a bed immediately Lenay was helpful and answered any questions i had i have bought furniture from here previously and love all my items !
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August 2023 by Masheala Hall
Loved the experience and customer service that everyone displayed especially Levy. Thank you so much!!!
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August 2023 by Lanina Crosby
Very great customer service and I was able to get same day delivery. Ask for Levy and he will take care of you!
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August 2023 by Zanet D.
Great customer service and even better prices. The sales team was top tier! They had so many beautiful, modern choices. If you haven't visited the store be sure to stop in ASAP!
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April 2023 by İpek N Kara
I recently had the pleasure of shopping at Melissa Furniture Design, and - must say it was an amazing experience! From the moment I walked in, the staff provided exceptional customer service (special mention to Melissa, Levy and Lenay). They were friendly, knowledgeable, and helped me find exactly what I was looking for for hours straightThey had everything I needed to furnish my home from stylish sofas and elegant dining sets to comfortable beds and functional storage solutions. It's safe to say that Melissa has become my go-to place for all my furniture needs,Overall, I highly recommend this furniture shop for anyone looking for high-quality furniture and top-notch customer service. You won't be disappointed! I give them 5 stars.
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January 2023 by David Fillmore
This was an Awesome experience today purchasing furniture from Melissa Furniture. The finance options are great and they have quality merchandise. Levent was familiar with the Inventory and very knowledgeable. I won’t hesitate doing business there again.
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January 2023 by Rideshare Rookie
Paid $4643 for furniture and same day delivery on 12/12/22. Finally received furniture on 12/20/22. Showed up on 12/18 with half my order wanting me to sign off on everything before all my furniture was delivered. Of course I didn't fall for it and I hope others don't get scammed either. I will NEVER BUY FROM THIS STORE AGAIN! Melissa furniture is the worst furniture store I've ever bought from! Buyer beware!
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December 2022 by Keisha Williams
The Funiture is very elegant; However I bought a glass console table and it came out the box broke, along with missing parts and the store wouldn’t replace it.( Highly mad, spent a lot of money on that table) They said it had to been reported in 24 hours.I also bought a chair and couldn’t put it up proper because they just threw my screws and washers in the bottom of the chair loose. My chair was not level at all.
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December 2022 by Trisha Smith
Overall bad experience. First, The Manager entered the wrong price on my invoice. It was $100 more. Secondly, the Manager didn’t call me or text me to inform me that my furniture was ready. I had to contact her! Finally, they delivered my table, but it was scratched. Terrible experience. Unprofessional. Unorganized.